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In this episode of The Quality Hub, host Xavier Francis is joined by Brian Smith, Director of Consulting Services, to kick off a two-part series on ISO 9001 and risk-based thinking and how to apply it. They explore how the standard shifted to make risk management a central, preventive tool rather than a prescriptive requirement. Brian shares practical tools like the Improvement Plan and SWOT analysis, highlights leadership’s role in driving risk awareness, and offers real-world examples of applying risk-based thinking in business operations. Tune in to learn how to align your current practices with ISO and make smarter, data-driven decisions. Helpful Resources: What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking [https://www.thecoresolution.com/what-is-risk-based-thinking] How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented [https://www.thecoresolution.com/how-is-iso-9001-implemented] For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 [https://www.thecoresolution.com/iso-9001-2015] Contact us at 866.354.0300 or email us at info@thecoresolution.com [info@thecoresolution.com] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources [https://www.thecoresolution.com/free-learning-resources] ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting [https://www.thecoresolution.com/iso-consulting]

In this episode of The Quality Hub, chatting with ISO experts, Xavier Francis and Suzanne Weber-Smatko continue their discussion of ISO 9001 Senior Leadership, this time focusing on how middle managers can engage senior leadership in ISO 9001 implementation. They explore key benefits like efficiency, cost savings, and risk mitigation while tackling common challenges like resistance to change and financial constraints. Learn strategies to align ISO initiatives with business goals, communicate ROI, and foster a culture of continuous improvement. Tune in for practical insights on securing leadership buy-in and making ISO 9001 a strategic advantage. Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented [https://www.thecoresolution.com/how-is-iso-9001-implemented] For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 [https://www.thecoresolution.com/iso-9001-2015] Contact us at 866.354.0300 or email us at info@thecoresolution.com [info@thecoresolution.com] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources [https://www.thecoresolution.com/free-learning-resources] ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting [https://www.thecoresolution.com/iso-consulting]

In this episode of The Quality Hub, Xavier Francis and Suzanne Weber-Smatko discuss the critical role of: ISO 9001 Senior Management - Training. They explore leadership’s impact on quality management, key responsibilities, and strategies for integrating ISO principles into business goals. Suzanne highlights challenges like time constraints and resistance to change, offering solutions to drive commitment. The episode sets up next week’s discussion on ISO 9001 Senior Management - Engagement with tips for middle management in engaging leadership buy-in. Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented [https://www.thecoresolution.com/how-is-iso-9001-implemented] For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 [https://www.thecoresolution.com/iso-9001-2015] Contact us at 866.354.0300 or email us at info@thecoresolution.com [info@thecoresolution.com] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources [https://www.thecoresolution.com/free-learning-resources] ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting [https://www.thecoresolution.com/iso-consulting]

In this episode of The Quality Hub, host Xavier Francis and consultants Kaitlin Wierzbach and Kate Behr discuss how ISO 9001 fosters employee satisfaction through clear expectations, involvement, and recognition. They highlight the role of training, communication, and continuous improvement in creating a quality-driven culture where employees feel valued and engaged—all with a fun ice cream-themed twist! Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented [https://www.thecoresolution.com/how-is-iso-9001-implemented] For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 [https://www.thecoresolution.com/iso-9001-2015] Contact us at 866.354.0300 or email us at info@thecoresolution.com [info@thecoresolution.com] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources [https://www.thecoresolution.com/free-learning-resources] ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting [https://www.thecoresolution.com/iso-consulting]

In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with consultants Kaitlin Wierzbach and Kate Behr from Core Business Solutions to explore how ISO 9001 impacts Organizational Culture. They discuss the challenges and benefits of implementation, how leadership plays a critical role in fostering quality culture, and the ways ISO can enhance employee engagement, communication, and efficiency. Tune in to discover how organizations can move beyond compliance to embrace continuous improvement and customer-focused excellence. Helpful Resources: How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented [https://www.thecoresolution.com/how-is-iso-9001-implemented] For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 [https://www.thecoresolution.com/iso-9001-2015] Contact us at 866.354.0300 or email us at info@thecoresolution.com [info@thecoresolution.com] A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources [https://www.thecoresolution.com/free-learning-resources] ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting [https://www.thecoresolution.com/iso-consulting]