Ep 205. Closing The Sale via Text: How to Master Sales Messaging Without Sounding "Salesy"

Ep 211. How I Grew My Revenue by 56 Percent in Six Months

Erica uses this mid-year recap to reflect on her business's recovery from a difficult year to a 56% revenue increase. She emphasizes the necessity of professional financial management, such as transitioning to a W2 payroll and hiring a dedicated bookkeeper to understand cash flow. The transcript highlights the importance of investing in infrastructure, including specialized communication software and overhiring to find high-quality staff. Beyond logistics, Krupin discusses the value of physical strength training for long-term health and the functional ability to handle business demands independently. She also promotes ScoopCon, an industry event designed to foster networking and provide advanced training for pet waste removal entrepreneurs. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn [https://bit.ly/45o3Esn] Apple Podcasts: https://bit.ly/3tnEi0g [https://bit.ly/3tnEi0g] YouTube: https://bit.ly/48Ggdlx [https://bit.ly/48Ggdlx] We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free [https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=5U7yvjL7h2vF9m&gsxid=5U7yvjL7h2vF9m&gspk=ZXJpY2FrcnVwaW41ODcy] and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a] 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a] 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ [https://scoopcon.com/] ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin [https://get.quo.com/kroopin] ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin [https://onboarding.reviewharvest.com/?ref=Kroopin] 🛒 Amazon Store https://amzn.to/46OBtDN [https://amzn.to/46OBtDN] Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin [https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin] 📸 Personal Instagram https://www.instagram.com/erica_krupin/ [https://www.instagram.com/erica_krupin/] 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ [https://www.instagram.com/kroopins_poopin_scoopin/] 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin [https://www.tiktok.com/@kroopinspoopinscoopin]

Ep 210. Why Brand Recognition is More Important Than Chasing Customers

This podcast features a conversation between Erica Krupin and Cesar Moreno, the owner of Stinky Tails [https://www.stinkytails.com/], regarding the realities of the dog waste removal industry. The two entrepreneurs reflect on their eight-year journeys, discussing the transition from being the "new wave" of scoopers to established veterans. Moreno shares his origin story, which began with a barefoot accident and a desire to avoid high franchise fees, leading to a successful business in Downey, California. A significant portion of the discussion focuses on the power of social media branding, specifically how consistent Instagram content and authentic "behind-the-scenes" footage drove growth. They also address practical business challenges, such as pricing strategies, the debate over free initial cleanings, and the benefits of using two-person crews. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn [https://bit.ly/45o3Esn] Apple Podcasts: https://bit.ly/3tnEi0g [https://bit.ly/3tnEi0g] YouTube: https://bit.ly/48Ggdlx [https://bit.ly/48Ggdlx] We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free [https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=5U7yvjL7h2vF9m&gsxid=5U7yvjL7h2vF9m&gspk=ZXJpY2FrcnVwaW41ODcy] and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a] 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a] 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ [https://scoopcon.com/] ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin [https://get.quo.com/kroopin] ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin [https://onboarding.reviewharvest.com/?ref=Kroopin] 🛒 Amazon Store https://amzn.to/46OBtDN [https://amzn.to/46OBtDN] Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin [https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin] 📸 Personal Instagram https://www.instagram.com/erica_krupin/ [https://www.instagram.com/erica_krupin/] 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ [https://www.instagram.com/kroopins_poopin_scoopin/] 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin [https://www.tiktok.com/@kroopinspoopinscoopin]

Ep 209. My June Business Recap and ScoopCon Updates

Erica provides a comprehensive update on her entrepreneurial journey within the pet waste removal industry. She highlights the upcoming Scoop Con 2026 [https://scoopcon.com/] convention in Dallas, emphasizing the value of professional networking and specialized training for small business owners. Krupin also shares a detailed financial review of her company's performance, utilizing Jobber software to track key growth metrics and service conversions. Beyond the numbers, she discusses operational challenges, such as managing staff turnover, navigating summer demand shifts, and implementing physical organizational tools for productivity. The episode is a transparent look at the daily realities of scaling a niche service business. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn [https://bit.ly/45o3Esn] Apple Podcasts: https://bit.ly/3tnEi0g [https://bit.ly/3tnEi0g] YouTube: https://bit.ly/48Ggdlx [https://bit.ly/48Ggdlx] We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free [https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=5U7yvjL7h2vF9m&gsxid=5U7yvjL7h2vF9m&gspk=ZXJpY2FrcnVwaW41ODcy] and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a] 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a] 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ [https://scoopcon.com/] ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin [https://get.quo.com/kroopin] ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin [https://onboarding.reviewharvest.com/?ref=Kroopin] 🛒 Amazon Store https://amzn.to/46OBtDN [https://amzn.to/46OBtDN] Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin [https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin] 📸 Personal Instagram https://www.instagram.com/erica_krupin/ [https://www.instagram.com/erica_krupin/] 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ [https://www.instagram.com/kroopins_poopin_scoopin/] 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin [https://www.tiktok.com/@kroopinspoopinscoopin]

Ep 208. Surviving the Summer Churn: Why My Client Count Dropped from 350 to 288

Erica discusses the operational hurdles of managing her six-figure dog waste removal business during a seasonal slowdown. She reflects on the tension between scaling her company through administrative tasks, such as developing Standard Operating Procedures (SOPs), and the temptation to return to the field to save on labor costs. Krupin highlights the difficulty of hiring skilled staff for specialized roles like sales while navigating a competitive market and fluctuating client numbers. The episode also touches on her marketing strategies, including the use of YouTube and social media to build a recognizable brand. Throughout she emphasizes the importance of tracking business data and maintaining customer relationships to ensure long-term growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn [https://bit.ly/45o3Esn] Apple Podcasts: https://bit.ly/3tnEi0g [https://bit.ly/3tnEi0g] YouTube: https://bit.ly/48Ggdlx [https://bit.ly/48Ggdlx] We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free [https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=5U7yvjL7h2vF9m&gsxid=5U7yvjL7h2vF9m&gspk=ZXJpY2FrcnVwaW41ODcy] and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a] 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a] 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX - https://scoopcon.com/ [https://scoopcon.com/] ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin [https://get.quo.com/kroopin] ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin [https://onboarding.reviewharvest.com/?ref=Kroopin] 🛒 Amazon Store https://amzn.to/46OBtDN [https://amzn.to/46OBtDN] Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin [https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin] 📸 Personal Instagram https://www.instagram.com/erica_krupin/ [https://www.instagram.com/erica_krupin/] 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ [https://www.instagram.com/kroopins_poopin_scoopin/] 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin [https://www.tiktok.com/@kroopinspoopinscoopin]

Ep 207. Fire Yourself to Grow: How to Stop Doing Everything and Start Leading

Erica interviews Lauren Becks [https://www.instagram.com/girlsgonerawpethealth/], the owner of Girls Gone Raw [https://www.girlsgonerawpet.com/carnivorecrate], a business specializing in single-ingredient pet treats. Lauren shares her entrepreneurial journey, detailing the transition from a passionate hobby to a mission-driven company focused on holistic canine nutrition. The conversation covers the practical challenges of small business ownership, such as navigating taxes, managing growth, and the importance of hiring fractional advisors to handle operations. A significant portion of the dialogue emphasizes founder-forward social media strategies, including how Lauren uses authentic engagement and brand partnerships to build a community. The Carnivore Crate: https://www.girlsgonerawpet.com/carnivorecrate [https://www.girlsgonerawpet.com/carnivorecrate] (Use Code: KROOPINS10) Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn [https://bit.ly/45o3Esn] Apple Podcasts: https://bit.ly/3tnEi0g [https://bit.ly/3tnEi0g] YouTube: https://bit.ly/48Ggdlx [https://bit.ly/48Ggdlx] We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber Try Jobber free [https://www.getjobber.com/im/ambassador-referral/?pscd=go.getjobber.com&ps_partner_key=ZXJpY2FrcnVwaW41ODcy&ps_xid=5U7yvjL7h2vF9m&gsxid=5U7yvjL7h2vF9m&gspk=ZXJpY2FrcnVwaW41ODcy] and save 35% on your first 3 months 🛠️ She Built That https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a] 💩 Pooper Scoop Millionaire https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a [https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a] 🎟️ Scoop Con 2026 October 2–3 in Dallas, TX ☎️ QUO The shared business phone and inbox that gives your team one place for every call, text, and customer. https://get.quo.com/kroopin [https://get.quo.com/kroopin] ⭐ Review Harvest https://onboarding.reviewharvest.com/?ref=Kroopin [https://onboarding.reviewharvest.com/?ref=Kroopin] 🛒 Amazon Store https://amzn.to/46OBtDN [https://amzn.to/46OBtDN] Connect with Erica 📺 YouTube Subscribe to Kroopin's Poopin' Scoopin': https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin [https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin] 📸 Personal Instagram https://www.instagram.com/erica_krupin/ [https://www.instagram.com/erica_krupin/] 📸 Business Instagram Follow Kroopin's Poopin Scoopin: https://www.instagram.com/kroopins_poopin_scoopin/ [https://www.instagram.com/kroopins_poopin_scoopin/] 🕞 TikTok Connect with Erica on TikTok: https://www.tiktok.com/@kroopinspoopinscoopin [https://www.tiktok.com/@kroopinspoopinscoopin]