The Talent Sherpa Podcast
Send us Fan Mail [https://www.buzzsprout.com/2546522/fan_mail/new] The HRBP model is 30 years old. Most organizations changed the title without changing the work — service logic stayed, compliance logic stayed. PwC research shows only 60% of CEOs call their CHRO highly effective, despite years of transformation investment. The capability problem is real. But it's downstream of a design problem most organizations keep skipping. This episode names what's actually broken and builds a frame for what fixes it. Jackson, Scott, and guest Phil Kirshner make the case for the Chief of Work — designed to own what no current role does: the combined output of how work is actually designed and experienced. What You'll Learn * You can put excellent people in a broken role and still get broken outcomes. * HR has two fundamentally different jobs — run the business and change the business — and giving both to the same function guarantees one never gets done. * IT, HR, and real estate each optimize their own lane; the combined output of all three has no owner, and that accountability gap has a measurable cost. * Freeing up calendar time through AI doesn't produce strategic capability — it produces more of the same kind of work without design changes. * The Chief of Work only works if it sits outside the functions it's reading — independence isn't a preference, it's the design requirement. Key Quotes "You can put excellent people into a role structurally designed to produce a service outcome, and they will produce a service outcome." "I want to do it with you, not to you." Sources for Statistics Cited * 60% of CEOs describe their CHRO as highly effective — PwC Pulse Survey, 2024 [https://www.pwc.com/us/en/library/pulse-survey/finding-opportunity-in-business-reinvention/chro.html] * Employee engagement cited as dropping, — Gallup Global Workplace [https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx] * 41% of CHROs want greater depth in data analytics — Mercer 2024 [https://www.mercer.com/en-us/insights/talent-and-transformation/2024-voice-of-the-chro-maximizing-hr-effectiveness/] * 39% of HR functions have adopted AI — SHRM 2026 [https://www.shrm.org/topics-tools/research/state-of-ai-hr-2026/full-report] * Workers using AI tools report 346% increase in time on certain tasks — NBER/Duke [https://walktheworkline.com/article/is-time-on-your-side] Connect with Phil Kirschner * LinkedIn [https://www.linkedin.com/in/philkirschner/] * Walk the Work Line [https://walktheworkline.com/] Because Jackson Would Want You to Have This * "You keep using that word. I do not think it means what you think it means." [https://www.youtube.com/watch?v=dTRKCXC0JFg] — The Princess Bride (1987) Support the show [https://www.buzzsprout.com/talentsherpa/support] Host: Jackson O. Lynch LinkedIn: https://www.linkedin.com/in/jxnlynch/ Talent Sherpa: https://www.mytalentsherpa.com Host: Scott Morris LinkedIn: https://www.linkedin.com/in/mscottm/ PropulsionAI: https://www.getpropulsion.ai Find us wherever you get your shows: YouTube [https://www.youtube.com/@MyTalentSherpa] | Spotify [ https://open.spotify.com/show/73qVHa7m47kpkA1AzwT2jD?si=b97eb801eaba430f]| Apple Podcasts [https://podcasts.apple.com/us/podcast/the-talent-sherpa-podcast/id1788154607] If this episode landed, the next move is yours. Coaching is where it closes fastest — Jackson has developed CHROs from both sides of the table, as their leader and as their coach. The CHRO Ascent Academy, Private Coaching, Mandate Protocol, CHRO Chronicles, and the best-selling Substack are there too. Learn more at mytalentsherpa.com. In private equity: Propulsion AI surfaces workforce risk before the close and translates strategy into individual accountability after it. Before AI automation - drive outcome clarity with digital teammates to do the work fast and at scale. Learn more at getpropulsion.ai.
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