Digital Commerce 360 Insights

We've all been there, sitting in a doctor's waiting room, listening to people around us cough and sneeze and wondering if we're going to catch what they've got. But some patients in southwest Michigan, where Spectrum Health operates, got a reprieve from this year's nasty flu bug. In this episode, Spectrum Health chief operating officer Tina Freese Decker shares how the health system's long-term investments in digital health services, such as mobile apps and video-based doctor visits, helped deliver health care to those in need and limit the flu's spread.

In this episode, B2B E-Commerce World [https://www.digitalcommerce360.com/b2b-ecommerce-world/] editors Paul Demery and Bill Briggs share and discuss their predictions for B2B e-commerce in 2018. The episode digs into the hot topics of the Internet of Things, platform-readiness and the role of the sales team in an increasingly digital world.

We've been in touch with a clutch of retail's top thought leaders asking what their top predictions for the industry are for 2018. In this episode, Rob Garf, vice president of industry strategy and insights at Salesforce Commerce Cloud, shares his predictions. The episode digs into the hot topics of artificial intelligence and voice-driven experiences, and what these developments mean for retailers. For more 2018 predictions visit DigitalCommerce360.com [http://www.digitalcommerce360.com].

Children's Health is one of the nation's largest pediatric health care providers, and as vice president of digital health Julie Hall-Barrow is the driving force behind its ground-breaking initiatives to deliver health care services to kids that might otherwise not see a doctor. In this episode Hall-Barrow and Internet Health Management editor Mark Brohan talk about the origination and execution of Children's Health's school- and community-based telehealth programs and the digital monitoring techniques it is using to make sure its patients stay healthy. Learn more about Children's Health's digital programs at Internet Health Management. [https://www.digitalcommerce360.com/2017/10/17/virtual-care-is-growing-up-fast-at-childrens-health/] Or stay on top of the latest in digital health programs, subscribe to its e-newsletter. [https://www.digitalcommerce360.com/subscriptions/?utm_campaign=Website-top-header-subscriptions&utm_source=DC360-Header&utm_medium=Header]

Online retailers have booked strong holiday sales this season, and in this episode we analyze the sales activity and trends evident during Cyber Week--the Tuesday before Thanksgiving through Cyber Monday (the Monday following Thanksgiving). Providing statistics and analysis is Ken Cassar, vice president and principal analyst at Slice Intelligence. Ken names the week's sales winners and losers, market leaders and challengers, and forecasts what retailers and consumers can expect for the remainder of the holiday shopping season. Keep up on the season's triumphs and travails by reading Digital Commerce 360's ongoing coverage of the online retail industry [https://www.digitalcommerce360.com/internet-retailer/], or by subscribing to the daily IRNewslink e-newsletter [https://www.digitalcommerce360.com/irn/].