Market Like a Badass with Kristin McFarland
In this eye-opening episode of Market Like A Badass, I sit down with Kat Kennan, certified trauma-informed professional and Founder and CEO of Radical Customer Experience and BVscore.ai, to explore how trauma-informed marketing is revolutionizing customer relationships and brand loyalty. On this episode, you will: * Discover why traditional marketing techniques that trigger inadequacy are actually driving customers away and how trauma-informed approaches can transform your ROI * Learn actionable strategies for implementing strengths-based marketing that builds genuine connections without exploiting vulnerabilities * Explore how Kat's Brand Inclusion Index provides companies with measurable alternatives to traditional metrics like Net Promoter Score * Understand the critical importance of data hygiene and segmentation in creating meaningful, trauma-sensitive customer experiences * Hear real-world examples of brands succeeding with compassionate marketing approaches QUICK LINKS Connect with Kat: Radical Customer Experience [https://www.radicalcustomerexperience.com] | BVscore.ai [https://bvscore.ai] Follow Kristin: The Source Marketing Group [www.sourcemarketinggroup.com] | LinkedIn [https://www.linkedin.com/in/kristinmcfarlandprofile/] Subscribe: Apple Podcasts | Spotify | YouTube
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