Unleashing Brilliance

In this episode, we explore the proven framework for transforming your business into a referral-generating machine. This episode highlights eight strategic steps that successful businesses use to create a sustainable flow of quality leads and valuable referrals. From crafting exceptional customer experiences to implementing effective follow-up systems, we break down exactly what you need to do to build a thriving referral network. Learn how to create memorable customer experiences that naturally lead to referrals, build authentic relationships that stand the test of time, and implement a referral program that turns satisfied clients into passionate advocates.  We explore practical strategies for leveraging testimonials, maintaining top-of-mind awareness, and mastering the art of follow-up. Plus, discover why gratitude isn't just good manners – it's a powerful business strategy that can transform one-time referrals into a consistent stream of opportunities. Key Takeaways: • How to map and optimise every touchpoint in your customer journey • The art of asking for referrals without feeling awkward • Creating a referral program that incentivises and rewards loyalty • The importance of prompt follow-up and maintaining communication • Practical ways to show gratitude and maintain long-term referral relationships • Tips for leveraging social proof through testimonials and case studies • Strategies for staying top-of-mind with your network Submit your Question: Spotify - click the button below. All other platforms - send me a DM on Instagram [https://www.instagram.com/janinegarner/] or email: support@janinegarner.com.au [support@janinegarner.com.au]  Connect with Janine: Elevate with Janine [https://theacademy.janinegarner.com.au/Elevate_with_Janine] The Focus Finder Assessment [https://focusfinder.scoreapp.com/] Website [https://janinegarner.com.au/] |  Instagram [https://www.instagram.com/janinegarner/] | LinkedIn [https://au.linkedin.com/in/janinegarner] | YouTube [https://www.youtube.com/channel/UCVggmmCUd6XbKV9Hyo4O2MA] Mentioned in this episode: Apply to our Elevate Mastermind Elevate Mastermind [https://unleashing-brilliance.captivate.fm/elevate-apply]

Struggling to turn promising leads into solid sales? You’re not alone.  I recently sat down with my inner circle community to discuss this problem and our conclusion was clear. Whether you’re running a million dollar business, or pitching your very first offer, we’re all struggling with the same roadblocks.  Clients ghost you, decision times get dragged out, budgets are ever changing  and despite your best efforts, you're left wondering “ what am I doing wrong?” Today I’m going to answer that question and share three key steps you can take to get the results you’re after.  Delivering Value Too often, we make assumptions about our client's challenges. What if instead, you walked into that meeting with a crystal-clear understanding of their immediate struggles?  Prepare by considering what keeps them up at night. Reflect on conversations you've had, and come into the meeting ready to engage with their concerns. Delivering Results This is where your mastery — your "magic pills" — comes into play. These aren't elaborate schemes, but rather the small, effective tools you wield instinctively. Whatever they looks like for you, these quick wins not only showcase your value but also instil confidence in your potential partners. Delivering Confidence Finally, we must empower our clients. Many clients are hesitant, questioning their decision-making capabilities or their ability to implement solutions. Your job is to replace doubt with confidence, showing them the path forward. Share relevant success stories, but make it personal. Show them, "Here’s what we can achieve for you." Remember, these aren’t just “sales tactics”. By delivering value, results, and confidence, you transform from being just another salesperson to a trusted partner in your client's success. Submit your Question: Spotify - click the button below. All other platforms - send me a DM on Instagram [https://www.instagram.com/janinegarner/] or email: support@janinegarner.com.au [support@janinegarner.com.au]  Connect with Janine: Elevate with Janine [https://theacademy.janinegarner.com.au/Elevate_with_Janine] The Focus Finder Assessment [https://focusfinder.scoreapp.com/] Website [https://janinegarner.com.au/] |  Instagram [https://www.instagram.com/janinegarner/] | LinkedIn [https://au.linkedin.com/in/janinegarner] | YouTube [https://www.youtube.com/channel/UCVggmmCUd6XbKV9Hyo4O2MA] Mentioned in this episode: Apply to our Elevate Mastermind Elevate Mastermind [https://unleashing-brilliance.captivate.fm/elevate-apply]

It’s time to debunk one of the biggest myths of modern life: we should all be striving for work-life balance. You might be curious as to how I could pooh-pooh such a sensationalised idea. Yes, work-life balance is a concept that’s been held up high, glittering as the ultimate key to happiness. It promises a neat, tidy split between work and life.  But let me ask you something—when was the last time life felt genuinely balanced? If you're anything like me—or indeed like anyone living in the whirlwind that is the 21st century—it probably hasn't felt balanced at all. But here's the kicker: that's not due to your failure. It's because balance is a myth. Let’s unpack why this idea of balance isn’t as effective as it seems, explore why chasing it leaves us weary and frustrated and—most importantly—discuss what we can do instead.  We’ll discuss finding integration rather than balance, getting clear on which tasks to prioritise and practical steps towards living with intention.  I implore you to be kind to yourself. Remember, life isn’t about perfectly balancing every facet. It’s about aligning your work and life with intention, cherishing what matters and honouring your unique rhythm. So go ahead and take a moment today to embrace intentional living, designing it in a way that aligns with who you are and what you value most. Submit your Question: Spotify - click the button below. All other platforms - send me a DM on Instagram [https://www.instagram.com/janinegarner/] or email: support@janinegarner.com.au [support@janinegarner.com.au]  Connect with Janine: Elevate with Janine [https://theacademy.janinegarner.com.au/Elevate_with_Janine] The Focus Finder Assessment [https://focusfinder.scoreapp.com/] Website [https://janinegarner.com.au/] |  Instagram [https://www.instagram.com/janinegarner/] | LinkedIn [https://au.linkedin.com/in/janinegarner] | YouTube [https://www.youtube.com/channel/UCVggmmCUd6XbKV9Hyo4O2MA] Mentioned in this episode: Apply to our Elevate Mastermind Elevate Mastermind [https://unleashing-brilliance.captivate.fm/elevate-apply]

In a world where perfection is often prized above all, stepping away from this relentless pursuit can feel daunting.  As professionals, we frequently don a suit of polished excellence, striving to meet the myriad expectations placed upon us. But what if I told you that imperfection could be your greatest asset?  This idea is at the heart of my recent conversation with Louise Gibson, a beacon of imperfect leadership and the founder of With Verve. Her deeply personal journey has inspired many to rethink what it means to lead genuinely and effectively in today's world. A former corporate executive navigating the demands of a high-stakes career and family life, Louise faced a life-altering moment that made her reconsider everything. Imagine receiving a call that your child is in the ER, while you're on the other side of the country.  For Louise, this moment was a catalyst for redefining her own approach to leadership—showing her that striving to be everything to everyone was untenable. She realised that her pursuit of perfection was more of a hindrance than a help. She now helps purpose-led leaders embrace their imperfections and lead with truth, connection and authenticity. Through our conversation, Louise unearths three transformative ideas that serve as a guide to embracing imperfect leadership: 1. Truth: Stories We Tell Ourselves 2. Things: Embracing Our Perfectly Imperfect Selves 3. Tribe: Who We Surround Ourselves With I invite you to consider where in your life you could benefit from embracing your own imperfections. What would it look like for you to pause, reflect and engage with your most authentic self? Imperfect leadership may just be the key to unlocking the potential within yourself and those around you. I hope Louise’s story and insights provoke you to adopt a mindset where imperfection is not a flaw but a powerful tool for connection and progress. Let’s celebrate our unique journeys, and continue pushing against the tide of societal perfection. If you'd like further inspiration, Louise's "Fess Up Friday" on LinkedIn is a terrific place to start. Embrace who you are, warts and all, to lead the way forward! Submit your Question: Spotify - click the button below. All other platforms - send me a DM on Instagram [https://www.instagram.com/janinegarner/] or email: support@janinegarner.com.au [support@janinegarner.com.au]  Connect with Louise: Website: https://withverve.com.au/about/ [https://withverve.com.au/about/]  LinkedIn: https://www.linkedin.com/company/with-verve/ [https://www.linkedin.com/company/with-verve/]  Connect with Janine: Elevate with Janine [https://theacademy.janinegarner.com.au/Elevate_with_Janine] The Focus Finder Assessment [https://focusfinder.scoreapp.com/] Website [https://janinegarner.com.au/] |  Instagram [https://www.instagram.com/janinegarner/] | LinkedIn [https://au.linkedin.com/in/janinegarner] | YouTube [https://www.youtube.com/channel/UCVggmmCUd6XbKV9Hyo4O2MA] Mentioned in this episode: Apply to our Elevate Mastermind Elevate Mastermind [https://unleashing-brilliance.captivate.fm/elevate-apply]

Success in leadership and business. What does it actually look like? And what’s the key to achieving it?  As leaders or entrepreneurs, we’re constantly seeking strategies to enhance our productivity, innovation and satisfaction, both in our personal and professional lives. We commonly believe that working ourselves into the ground and forging ahead no matter what hits us will get us there. But what if there was a better, more holistic way to not only achieve success, but define it? I had the pleasure of exploring this idea with Repa Patel, a leadership expert who blends neuroscience, positive psychology and mindfulness to create impactful change. In our conversation, Repa reveals why starting with purpose or even starting with your ‘why’ isn't enough to drive true success. Together, we explore the deeper framework for unlocking joy and fulfillment - one that combines purpose, prosperity, pleasure and freedom.  Repa also challenges the myth of resilience, showing why trying to be the rock in tough times can actually hold you back, and how becoming the river helps you adapt and thrive. She shares a powerful exercise to reflect more deeply on how we move through the world, to unlock meaningful change in our lives and our leadership.  As we strive to lead with intention, Repa’s wisdom provides a roadmap not just for achieving success, but for crafting a meaningful life rich with impact. This conversation is a must-listen for anyone looking to lead with intention and create lasting impact and legacy.  Submit your Question: Spotify - click the button below. All other platforms - send me a DM on Instagram [https://www.instagram.com/janinegarner/] or email: support@janinegarner.com.au [support@janinegarner.com.au]  Connect with Repa:  Website: https://leadingmindfully.com.au/ [https://leadingmindfully.com.au/] LinkedIn: https://www.linkedin.com/in/repapatel [https://www.linkedin.com/in/repapatel]  Connect with Janine:  Elevate with Janine [https://theacademy.janinegarner.com.au/Elevate_with_Janine] The Focus Finder Assessment [https://focusfinder.scoreapp.com/] Website [https://janinegarner.com.au/] |  Instagram [https://www.instagram.com/janinegarner/] | LinkedIn [https://au.linkedin.com/in/janinegarner] | YouTube [https://www.youtube.com/channel/UCVggmmCUd6XbKV9Hyo4O2MA] Mentioned in this episode: Apply to our Elevate Mastermind Elevate Mastermind [https://unleashing-brilliance.captivate.fm/elevate-apply]