Interview with Kelly Crummer, Senior Director of Franchising at Firehouse Subs

Interview with Rob Palmer, Founder and President of Lawn Squad with Authority Brands

In this episode, I talk with Rob Palmer, who is the Founder and Brand President of Lawn Squad. His business was acquired in April of 2023 by Authority Brands. Rob started the original brand in early 2001 in Northeast Ohio and built it up to multiple locations in Ohio before they were acquired by Authority Brands and started to franchise their brand. He shares how they build systems around growth, scaling, and how he made the transition from working in the business to working on the business over 23 years. Once they were acquired by Authority Brands, they focused on how they could clone and scale their business success to any city in the country with their franchise model.

Interview with Zach Peyton, CEO of Superior Fence and Rail

In this episode, I talk with Zach Peyton, who is the CEO of Superior Fence and Rail about how he got started with his business in Jacksonville, Florida, why he and his partner made the decision to franchise, stories about their incredible growth, his commitment to seeing franchisees succeed, why they made the decision to join forces with Empower Brands, and what he is most excited about doing to celebrate the successes of franchisees within their system.

Interview with Devan Kline, Co-Founder, Co-CEO, and Visionary of Burn Brands and Burn Boot Camp

In this episode, I talk with Devan Kline, Co-Founder, Co-CEO, and Visionary of Burn Brands and Burn Boot Camp. Devan and his wife Morgan have build a remarkable franchise business located in 41 states with over 400 franchisees in 550 territories around the country. Devan shares their story about how they got started, how they grew their business so quickly, and the power of systems in accountability in helping their franchise partners succeed.

Interview with Nuttha Goutier, Founder and CEO of Sabai Thai Spa

In this episode, I talk with Nuttha Goutier, who is the founder and CEO fo Sabai Thai Spa. Nuttha is originally from Thailand and shares her story, why she decided to start franchising her corporate spa locations and lessons she has learned on her journey in supporting her franchisees success. In this episode, she shares how she has been able to sucessfully expand Sabai Thai Spa into a franchise while maintaining its unique cultural charm. She also shares insights into balancing standardization with authenticity in franchise operations and why this matters for long-term success, and practical lessons and strategies for training franchisees to embody care and connection, not just processes.

Interview with Mike Tan, CEO of Sweathouz

In this episode, I talk with Mike Tan, who is the CEO of Sweathouz about their unique franchise offering. They offer one suite, two temperatures, and three experiences with a unique recovery journey that is a scientifically-backed approach to self-care, combining hot and cold temperatures for optimal mental and physical performance and wellness. Each private suite is a luxurious haven where clients can personalize their wellness routine in complete privacy. This isn't just about recovery—it's an immersive experience designed for both relaxation and rejuvenation. Mike shares his story about how he became involved, the exciting culture they've built there, what he is most excited about for the future, and the opportunity for those who want to build a real sense of community with their franchise.