Broadband Breakdown

Rethinking Marketing and Customer Engagement: Insights from the Rural Subscriber Study

35 min · 11 de may de 2026
Portada del episodio Rethinking Marketing and Customer Engagement: Insights from the Rural Subscriber Study

Descripción

In this episode, Caleb Pashia, CEO of Kingdom Networks, shares how data from the Innovative Systems' Rural Subscriber Study transformed their approach to customer support and engagement. Caleb discusses practical approaches to pricing, bundling, customer satisfaction, and leveraging small marketing teams for big impact, emphasizing that continuous adaptation is key in a competitive landscape.

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