Built by People Leaders
In this episode of the Built by People Leaders podcast, host Daria Rudnik speaks with Jason Aydelott, Fractional Chief Learning Officer and L&D strategist, about how Learning & Development can evolve from a cost center into a measurable business driver. Drawing on over 25 years of experience, Jason explains why most L&D functions struggle to prove impact—and how shifting from content creation to performance consulting changes everything. The conversation explores how to align learning initiatives with real business KPIs, why measurement should not start with tools but with design, and how L&D leaders can influence decision-making by asking better questions instead of pushing solutions. Jason also shares a practical example of redesigning onboarding to cut training time in half while doubling speed to proficiency. The episode also dives into the future of work in the age of AI—how organizational structures are flattening, why individual contributors are becoming managers of AI agents, and why “soft skills” should be reframed as critical human skills that drive business outcomes. Takeaways * L&D proves its value when it starts with business KPIs, not training needs. ROI becomes clear when learning is directly tied to performance metrics like revenue, CSAT, or time to proficiency. * Measurement doesn’t fix bad design. If learning isn’t built around real outcomes from the start, no AI tool or dashboard will make it look valuable later. * Asking better questions is more powerful than pushing solutions. L&D becomes strategic when it uncovers root causes instead of blindly delivering requested training. * AI won’t replace people—but it will change what “individual contributor” means. Employees will need leadership-level thinking to manage AI agents effectively. * Most training fails because it focuses on content instead of practice. Real performance improvement comes from building experiences, not delivering information. You’ll also learn how AI is reshaping leadership, why “soft skills” should be redefined as human skills, and how L&D leaders can step into a strategic role within the organization. https://jasonaydelott.com/ [https://jasonaydelott.com/] https://www.linkedin.com/in/jasonaydelott/ [https://www.linkedin.com/in/jasonaydelott/]
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