Building Culture (S2E16)

Know your Stakeholders (S2E24)

Eric and Riley talk about how well they know their stakeholders. Or in Riley's case, identify them! The pair talk about changing priorities for the organization and it's employees and that as leaders we need to get curious about our team and understand them. Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

One Percent Better with Kelvin Han (S2E23)

Nick and Riley have a wise guest with them today! We welcome Sheng (Kelvin) Han to the studio, one of our newest Assistant General Managers! Kelvin just finished up his training and was eager to talk leadership with us. Leadership is not linear, it's dynamic, it moves and flows. As long as you're investing in yourself and learning you'll be 1% better every day. The center of Kelvin's message to our listeners as it relates to leadership, mentorship and hiring/recruiting. Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Borrowed Eyes (S2E22)

Eric and Riley are back! The duo talks about a sticky saying "Borrowed Eyes" which helps us as leaders use different perspectives to help our restaurant grow and develop. As leaders we can't see or hear everything, we have to lean into other perspectives to make sure we're moving the right direction. They discuss the guest's perspective, a new team member's perspective and our partner's/inspector's perspective to help us identify opportunities. Don't take borrowed eyes for granted, you might see something you've never seen before! Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Leadership Panel- How Winners Debrief (S2E21)

Our last episode in our leadership panel series! We can't thank these leaders enough for sharing all their experience with us! This episode focuses on after the shift. What are we communicating, what are we celebrating and if things don't go our way how do we get better tomorrow. Bravo leaders, we can't wait to see you in the restaurants! 👏🏻 Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬

Leadership Panel- Lead Loud. Stay Calm (S2E20)

It's peak! Drive-Thru is wrapped! These leaders are ready to lead loud and stay calm when things get crazy. Welcome back for our second episode of this series where we have 4 leaders from our restaurant teams share how they lead a shift. Think about your next shift, what will you do differently? What leadership skill will you try out and challenge yourself with? Share your stories with us! Thanks for listening and please feel free to contact us with feedback or if you have any insights to share we are here for you! 📧: bx3leadership@gmail.com 📱: ‪(608) 728-8103‬