Sell the Result, Not the Process | Businessing with Pat Miller

Why In-Person Connection Beats Zoom | Businessing

In-person connection is king, and you just can't get the same connection online as you get in a real room. I spent this week with two mastermind groups in person, and the difference wasn't even close. This episode is for every work-from-home business owner who packs the calendar so tight that putting on real pants and driving across town feels inefficient. I'll walk you through why the before and after of an in-person meeting is where the real relationships get built, and why you leave those meetings recharged every single time. Then we get into the AI conversation nobody saw coming: AI is saving us 20 hours a week and somehow we're all busier than ever. And I answer a Reddit question that hits home for a lot of you...is it worth leaving corporate if you'll only replace your salary? Your assignment for next week is simple. Leave the cave. In this episode: 00:00 - Welcome and today's show rundown 00:56 - Why in-person networking beats Zoom meetings (Big Story) 13:59 - Small business optimism hits a 2026 high 20:04 - Free small business legal risk assessment (sponsor: Athena Legal Solutions) 22:04 - Why AI makes business owners busier, not less busy 27:26 - Claude's Fable model returns and pay-as-you-go AI pricing 31:59 - Leaving corporate to start a business (Idea Slam) 40:13 - Small business community events and SBOC Conference update Resources mentioned: - Athena Legal Solutions and the Complimentary Legal Confidence Review (Carolyn Jahnke and team) - Crown Room Live with Elzie Flenard: https://crownroomlive.com - The Daily Crown: https://joindailycrown.com - Claude by Anthropic, including the Fable model - WhisperFlow dictation software - Live check-in map: https://live.smallbusinesscommunity.com - SBOC Conference in September (prices go up August 1st) 🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109 🌐 Listen anywhere: https://businessing.captivate.fm/listen 📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com 👥 Small Business Owners Community: https://smallbusinesscommunity.com #SmallBusiness #Entrepreneurship #PatMiller #Networking #ClaudeAI #InPersonConnection

Mid-Year Business Review: 5 Questions to Ask | Businessing

Halfway through 2026, your mid-year business review comes down to one shift: the question goes from what do we wanna get done this year to what can we still get done this year. Hope is not a strategy, and the second half of the year doesn't care about the goals you set in January. Pat walks through seven questions (the five he planned, plus two bonus) that every small business owner should ask before July 1st: what's the biggest problem that's gotta get solved, are you satisfied with your revenue, what's actually selling, is your biggest expense pulling its weight, and where are you using AI in your business. Then attorney Carolyn Jahnke from Athena Legal Solutions joins the show to talk about how protected your business really is, the contract blind spots that catch owners off guard, and why going into business with friends and family is riskier than it feels. If you own a small business and you're staring down the second half of the year, you'll walk away with a checklist you can run in one afternoon. In this episode: 00:00 - Mid-year business check-in for small business owners 02:34 - What's the biggest problem to solve in your business (Question 1) 04:16 - Reviewing your revenue, what's selling, and your biggest expense (Questions 2-4) 07:00 - Where are you using AI in your business (Question 5) 08:39 - Getting a return on your time and avoiding burnout (Bonus questions) 12:23 - How protected is your small business, with Carolyn Jahnke of Athena Legal Solutions 22:22 - Supreme Court rulings on birthright citizenship and transgender athletes (News You Need to Know) 28:57 - SBOC Conference tickets and SBOC Awards nominations Resources mentioned: - Carolyn Jahnke, Athena Legal Solutions (free business legal confidence assessment) - Carl Gould: "Sell what people wanna buy, not what you wanna sell" - Elzie Flenard, Crown Room Live and The Daily Crown: https://joindailycrown.com - Put your business on the live show map: https://live.smallbusinesscommunity.com - SBOC Conference, September 15-17 (ticket prices go up August 1) - SBOC Awards nominations, open through July 19 (presented by Athena Legal Solutions, Money Masters Bookkeeping, Crash Design Co., and Excel and Flourish) 🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109 🌐 Listen anywhere: https://businessing.captivate.fm/listen 📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com 👥 Small Business Owners Community: https://smallbusinesscommunity.com #SmallBusiness #Entrepreneurship #PatMiller #MidYearReview #BusinessCheckIn #SmallBusinessTips

Treat AI Like a Junior Employee, Not Software | Businessing

68% of small business owners are using AI, but only 15% have installed it into their regular workflow and are actually getting the benefits. Pat says the gap comes down to one reframe: stop treating AI like software you have to learn and start treating it like a junior employee. This one's for the owner who's been tinkering with ChatGPT and Claude, writing a few social posts, and wondering where all that promised productivity went. Pat breaks down why the AI teachers keep getting small business wrong, then hands you a 20-minute pen-and-paper exercise to figure out exactly what to hand off to your new junior employee first. He also pulls a pricing lesson out of Tidal's new direct-to-artist music model and challenges you to charge for your work in a way that removes objections and pays you more. Plus the SBOC Awards open for nominations, and Pat levels up his Wisconsin card at a polka wedding. In this episode: 00:00 - Why only 15% of small businesses are getting results from AI (Big Story) 04:52 - How to treat AI like a junior employee instead of software 08:01 - A 20-minute brainstorm to decide what to hand off to AI 11:16 - How to change the way you charge customers (Tidal's new pricing model) 16:49 - Pay-for-results pricing for coaches and consultants 26:48 - Why the newest AI models aren't available to small businesses (AI Story of the Day) 38:26 - How business awards help you win more clients (SBOC Awards open) Resources mentioned: - Athena Legal Solutions (Carolyn Jahnke) - free confidence review for show viewers - Crown Room Live with Elzie Flenard - https://crownroomlive.com - The Daily Crown - https://joindailycrown.com - Small Business Owners Community Awards nominations - https://smallbusinesscommunity.com - SBOC live check-in map - https://live.smallbusinesscommunity.com - Money Masters Bookkeeping - https://moneymasters4biz.com - Crash Design Co - Claude Cowork - Tidal 🎙️ Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109 🌐 Listen anywhere: https://businessing.captivate.fm/listen 📬 Fridays Off Newsletter: https://fridaysoffnewsletter.com 👥 Small Business Owners Community: https://smallbusinesscommunity.com #SmallBusiness #Entrepreneurship #PatMiller #AIforSmallBusiness #AIAdoption

Don’t Rent Your Business From One AI Tool | Businessing

The AI tools making you faster can also become a business risk. When everything you run lives inside one model, you don't own that part of your business, you're renting it. Pat Miller breaks down why going all-in on a single AI tool can quietly turn into a liability, and how to use it hard while keeping a backup nobody can switch off. He's joined by Melissa Gregory of Automation Bird Dog on getting your processes out of your head and automating without breaking your team, and by Erin Perkins of Successable for a live Idea Slam on pricing and positioning an accessibility tool for agencies instead of solo owners. Plus the real answer on whether domain names still matter, and a quick World Cup check-in. It's a packed Thursday for owners who want to work smarter without handing over the keys. In this episode: 00:00 - Welcome to Businessing 01:40 - Are domain names still worth it? 09:32 - Melissa Gregory: automate without breaking your team (Automation Bird Dog) 21:03 - World Cup check-in 22:06 - Don't rent your business from one AI tool 26:26 - Athena Legal Solutions 28:21 - Idea Slam: price and position for agencies (Erin Perkins, Successable) 47:45 - Inside the Small Business Owners Community 48:38 - Paul's Jewelers and the 7C's Cafe 50:44 - Fridays Off framework: three problems to solve today Resources mentioned: - Melissa Gregory, Automation Bird Dog, free automation readiness assessment (use promo code OWNIT) - Trainual, the SOP and training tool Melissa uses - Erin Perkins, Successable, the accessibility checker for your site and content: mabelyq.com - Athena Legal Solutions, free legal confidence review: athenalegalsolutionsllc.com/businessingwithpatmiller - Paul's Jewelers and the 7C's Cafe, West Allis, WI: paulsjewelers.com / 7cs.cafe - Small Business Owners Community: smallbusinesscommunity.com Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109 Listen anywhere: https://businessing.captivate.fm/listen Fridays Off Newsletter: https://fridaysoffnewsletter.com Small Business Owners Community: https://smallbusinesscommunity.com #SmallBusiness #Entrepreneurship #PatMiller #AIForSmallBusiness #Automation #Accessibility

Self-Improvement Is Crushing Your Business | Businessing

Self-improvement is crushing your business. The fastest way to grow isn't getting a little less bad at the thing you hate, it's handing that thing to a person or a robot who's great at it and pouring your time into the work only you can do. Pat Miller makes the counterintuitive case that shoring up your weaknesses is quietly slowing your business down. He walks through a simple two-list exercise to figure out what to offload and where to double down, then runs a live Idea Slam with broadcaster and nonprofit auctioneer Mitch Nelles on selling the transformation instead of the service. You'll also hear a real-talk segment on the AI scams now hitting one in four small businesses, and the boring, doable fixes that actually protect you. It's for owners who are tired of doing everything and ready to spend their time where it counts. In this episode: 00:00 - Welcome to Businessing 00:36 - Why self-improvement is crushing your business 05:10 - How to borrow attention from the World Cup 07:25 - AI scams hitting one in four small businesses 12:09 - Athena Legal Solutions 14:15 - Idea Slam: sell the transformation, not the service (Mitch Nelles) 31:49 - What the Idea Slam taught us about positioning 33:17 - Paul's Jewelers and the 7C's Cafe 35:14 - Inside the Small Business Owners Community 36:49 - Fridays Off framework: three problems to solve today Resources mentioned: - Athena Legal Solutions, free legal confidence review: athenalegalsolutionsllc.com/businessingwithpatmiller Paul's Jewelers and the 7C's Cafe, West Allis, WI: paulsjewelers.com / 7cs.cafe - Mitch Nelles, host of the Mason Crosby Show (Wisconsin Sports Radio Network) and nonprofit auctioneer Watch on YouTube: https://www.youtube.com/@PatMillerFridaysOff?sub_confirmation=1 Apple Podcasts: https://podcasts.apple.com/us/podcast/businessing-with-pat-miller/id1870663109 Listen anywhere: https://businessing.captivate.fm/listen Fridays Off Newsletter: https://fridaysoffnewsletter.com Small Business Owners Community: https://smallbusinesscommunity.com #SmallBusiness #Entrepreneurship #PatMiller #Delegation #AIForSmallBusiness #Productivity