DMN One-on-One Podcasts

One on One: Sara Spivey Discusses Customer Agnosticism

19 min · 13 de dic de 2019
Portada del episodio One on One: Sara Spivey Discusses Customer Agnosticism

Descripción

What's next after omnichannel? As CMO at Braze [https://www.braze.com/], Sara Spivey knows well the way marketers cover all the bases to reach customers anywhere and everywhere. Just don't lose sight of the customer, and most of all context. Data can give marketers insights about what a customer needs or is looking for. Unfortunately, the insight could be on-topic but acted upon at the wrong time. A channel agnostic approach, outlined here in a discussion with DMN's Chris Wood, helps marketers avoid what Spivey calls "message fails."

Comentarios

0

Sé la primera persona en comentar

¡Regístrate ahora y únete a la comunidad de DMN One-on-One Podcasts!

Prueba gratis

Empieza 7 días de prueba

$99 / mes después de la prueba. · Cancela cuando quieras.

  • Podcasts solo en Podimo
  • 20 horas de audiolibros al mes
  • Podcast gratuitos

Todos los episodios

265 episodios