Having Hard Conversations That Actually Resolve Things

Finding Your Voice in the Pulpit

Every preacher starts by sounding like someone else. The slow, winding work of ministry is learning to sound like yourself.In this episode, Brandon Hayes sits down with David Hannah to talk about finding your voice in the pulpit and why that work is about far more than communication style. David brings an unusual path to preaching, from preacher's kid to attorney to Bible teacher to pastor, and he's honest about what it has taught him: your voice is shaped by the people you actually know, your confidence rests in who God made you to be, and authenticity is no longer optional for a generation that can see through a facade in seconds. They get practical, too, on outlines versus manuscripts, understanding your sermon rather than memorizing it, watching game film, and receiving feedback without losing your nerve.In this episode, you’ll learn: * Why finding your voice starts with confidence in who God made you to be, not in copying a communicator you admire * How your context and your congregation, the people you actually do life with, shape the way you preach * The difference between memorizing your sermon and understanding it, and why that's where natural delivery comes from * How to grow as a communicator without getting trapped in comparison * Why authenticity and a willingness to say "I don't know" matter more for this generation than any before it * What appropriate vulnerability looks like in the pulpit, and who to run it by first * How to receive hard feedback with humility instead of defensiveness * The two things David tells every newer preacher: trust the voice God gave you, and watch the game film Meet the GuestsDavid Hannah is Campus and Teaching Pastor at The Church at Lockeland Springs, an East Nashville congregation where, in his words, it's "impossible to not know and be known," and his road to the pulpit ran through law school and years in litigation before ministry.Brandon Hayes is Campus and Teaching Pastor at The Church at Harpeth Heights, a preacher honest enough to admit he still goes back and forth on whether to use notes, whose advice to anyone nervous about preaching without them is simple: leave the iPad on the pew and just go do it.

From Pew to Purpose: Cultivating Gifts in the Body

What does it really look like to help someone move from sitting in the pew to serving the body? In this episode, Stephanie Prince sits down with Michelle Dyer to talk about identifying gifts and helping people use them well in the life of the church. Michelle makes the case that calling is terrain we have to tread, and that church leaders owe their people more than a vague encouragement to "get out there and serve." They dig into the practical tools, assessments, and coaching relationships that turn good intentions into real engagement, and they share stories of what happens when a leader takes the time to see a gift in someone and call it out.This conversation is part of our month on connections, helping churches build pathways for people to belong, serve, and grow. It's all leading up to the Elevate Church Conference on September 21 and 22, 2026.In this episode, you’ll learn: * Why helping people find their gifts changes the culture, passion, and mission of the whole church, not just one volunteer slot * What happens to a church's vibrancy when people never discover where they're meant to contribute * How to pair the concept of calling (Ephesians 4) with practical tools so people aren't left high and unclear * The four lenses Brentwood Baptist uses to help people explore who they are in Christ: spiritual gifts, personality, passion, and skills * Why the Discover coach relationship, led by lay leaders rather than staff, is a key piece of the membership process * How clear on-ramps, defined roles, and diligent follow-up move people from interested to involved * Why training lay leaders to see behind the curtain deepens their own sense of belonging and discipleship * How intentional leaders spot a gift in someone and shepherd it, and the fifteen-year volunteer story that started with picking up trash * What an empowered culture looks like when every member is a minister Meet the GuestsStephanie Prince is the Connections Minister at The Church at Station Hill, where she helps people find their place to belong, serve, and grow. Michele Dyer is the Connections Minister at Brentwood Baptist, where she's spent years developing tools, assessments, and coaching pathways to help members discover how God has wired them to serve.

More Than a Card: How Membership Becomes Belonging

Membership has a branding problem. For a lot of people, the word sounds like a gym contract or a warehouse club card, something transactional you sign up for and forget. In this episode of the Brentwood Baptist Leadership Podcast, Stephanie Prince sits down with Michelle Dyer to reclaim what church membership was always meant to be: a family you belong to, a mission you commit to, and a body you contribute to.Michelle walks through how Brentwood Baptist has refined its membership process over 20 years, why systems and processes actually communicate a church's values, and how a clear pathway helps people move from simply attending to fully belonging. She also shares where to start if your church has no membership process. Her advice is refreshingly practical: make it simple, make it scalable, and start with the bare bones.Whether you are reworking a membership process you have had for decades or building one for the first time, this conversation will help you connect people to their gifts, their calling, and their church family.In this episode, you’ll learn: * Why church membership is countercultural, and why that's exactly why it matters * How "people rise to the level of expectation" should shape the way you talk about membership * What a healthy membership process communicates spiritually and practically * How to build a process that's relational instead of transactional, so it never feels like institutional hoops to jump through * The simplest place to start if your church has no membership process yet * How connecting people to their gifts and passions transforms volunteers into ministers * What the Five G's (gospel conversations, groups, going, giving, and gathering) look like as markers of a growing disciple * The warning signs that it's time to reevaluate or rebuild your membership process Meet the GuestsStephanie Prince serves as the Connections Minister at The Church at Station Hill. She brings a practitioner's perspective to every conversation, asking the questions church leaders are actually wrestling with.Michelle Dyer serves at Brentwood Baptist as the Connections Minister, helping people discover their gifts and find their place in the life of the church. She's passionate about helping believers move from simply attending to fully belonging.

From Guest to Family: Building Clear Pathways to Connection

On this episode of the Brentwood Baptist Leadership Podcast, Stephanie Prince sits down with Shannon Moore to discuss one of the most important challenges churches face: helping people move from being first-time guests to fully engaged members of the church family.While many churches focus heavily on first impressions, Shannon explains why hospitality is only the beginning. Healthy churches create intentional pathways that help people find community, discover their purpose, and take meaningful next steps toward discipleship.Whether you're leading guest services, groups, membership, or simply want to create a more welcoming culture in your church, this conversation offers practical ideas for helping people belong, grow, and engage in God's mission.In this episode, you’ll learn: * Why hospitality is only the first step of discipleship * The biggest barriers keeping guests from becoming engaged members * How biblical community helps people move from attending to belonging * Why clear next steps matter more than complicated processes * Practical ways to improve guest follow-up and engagement * How Discover coaching creates meaningful relationships and accountability * The role serving plays in helping people find ownership in the church * Why healthy churches create cultures where everyone welcomes guests * How to build systems that help people without losing the relational element * The difference between a friendly church and a truly welcoming church Meet the GuestsStephanie PrinceStephanie serves at The Church at Station Hill and helps churches think strategically about connections, discipleship pathways, and helping people take meaningful next steps in their faith journey.Shannon MooreShannon Moore serves at The Church at Avenue South, helping people connect to biblical community through groups, membership, and discipleship. With decades of ministry experience, Shannon is passionate about creating environments where people are seen, known, and engaged in the life of the church.

Creating a Church People Want to Come Back To

On this episode of the Brentwood Baptist Leadership Podcast, Stephanie Prince is joined by Kiefer Johnson to talk about first impressions, hospitality, and what it really means to create a welcoming church environment.From parking lots and signage to remembering someone’s name, this conversation explores the small details that often make the biggest impact. Together, they unpack how intentional hospitality helps people feel seen, known, and invited into genuine Gospel-centered community.Whether your church is large or small, this episode offers practical ways to help guests move from feeling nervous and overwhelmed to feeling connected and cared for.In this episode, you’ll learn: * Why first impressions begin long before someone enters the worship center  * The difference between being friendly and being truly welcoming  * How signage, volunteers, and environments reduce anxiety for guests  * Practical ways to create a culture of invitation and hospitality  * Why remembering someone’s name can deeply impact their sense of identity  * How consistency builds trust and long-term community  * The spiritual importance of hospitality and connection ministry  * Simple steps churches can take this Sunday to improve first impressions Meet the GuestsStephanie PrinceStephanie serves in connections ministry at Brentwood Baptist and is passionate about helping churches create environments where people feel seen, known, and welcomed into community.Kiefer JohnsonKefir Johnson serves in connections ministry and guest services at Brentwood Baptist Church, helping cultivate welcoming environments that make it easier for people to take their next step into the life of the church.