Expect Chaos
Who's Writing Your Story? Molly Magarik & Matt Krayton · Expect Chaos, Ep. 9 There's a belief most leaders carry (quietly, usually without examining it) that good work speaks for itself. If only. In this episode, Molly and Matt dig into something they both wrestle with personally and see constantly in their clients and conversations with friends and peers: the gap between the story you think you're telling and the story everyone else is actually receiving. That gap is where trust breaks down, where teams lose direction, and where all the work you've done quietly disappears into a vacuum. They explore three places that gap lives: the space between your stated values and what your actions actually show, the pressure to sand the edges off a messy nonlinear journey, and the background scripts running silently that shape everything you do without your awareness. Silence isn't humility. It's just absence. And someone else always fills that space. Usually with a story that's less generous than yours. The aspiration vs. action gap The story your behavior tells, whether you authored it or not. Most leaders are shocked when they look at the distance between what they say they value and what their week actually reflects. A client story about a founder whose team couldn't sell a product they didn't understand, because the founder never narrated his own iteration process. Why we sand the edges The pressure to package a messy, nonlinear journey into a clean A-to-B story, and what gets lost when we do. When leaders hide the process from their teams, they don't just create a communications gap. They create a strategic vacuum that people fill with uncharitable assumptions. "If you leave narrative gaps, your audience will fill them in. It's not an 'if.' They will. And probably not the way you'd want." Silence isn't humility Why the belief that good work should speak for itself actively undermines trust. The Biden administration's infrastructure gap as a case study. The difference between tooting your own horn and showing people you did what you said you'd do, and why the latter is a leadership responsibility, not a performance. The stories we tell ourselves The background scripts ("people don't take me seriously," "I'm not the kind of leader who asks for help") that shape how we show up without our awareness. Molly on Dr. Rich Callahan's advice from the Milbank Memorial Fund Emerging Leaders Program: your ability to succeed as a leader is in direct proportion to what you're willing to let go of from your previous role. The theater of showing up Why repetition matters more than most leaders want to believe. The cost of never celebrating the team's work, not just to external trust but to the people who sacrificed to get it done. Timestamps 0:00Welcome back + shoutout to Andy Emsler (Ep. 8) 3:30Introducing the concept: showing the receipts and authorship 7:00Gap 1: aspiration vs. action and the story your behavior tells 13:00Client story: the founder who never narrated his iterations 19:00Why we sand the edges and the pressure for a clean narrative 26:00Silence isn't humility: the Biden infrastructure example 34:00Nauseating repetition: why trust requires saying it again and again 40:00The theater of celebration and what leaders owe their teams 46:00Gap 3: the stories we tell ourselves and Dr. Callahan's advice 53:00Closing curiosity questions + Emmy crashes the mic Links & references Ep. 8: Andy Amsler on getting strategically unstuck and authentic communication in politics: https://m2aspire.substack.com/p/getting-unstuck-with-andy-amsler [https://m2aspire.substack.com/p/getting-unstuck-with-andy-amsler] Milbank Memorial Fund Emerging Leaders Program: milbank.org [http://milbank.org] Dr. Rich Callahan — leadership consultant and faculty supporting Milbank cohorts: https://www.usfca.edu/faculty/richard-callahan [https://www.usfca.edu/faculty/richard-callahan] The "showing the receipts" framing: Speaker and Advisor, Amanda Sabreah, @amandasabreah, https://linktr.ee/amandasabreah Subscribe to the full conversation: m2aspire.substack.com [http://m2aspire.substack.com] This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit m2aspire.substack.com [https://m2aspire.substack.com?utm_medium=podcast&utm_campaign=CTA_1]
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