Adrian Blair, CEO of Trustpilot | Building Trust in the Age of AI

The Realities of Startup Execution with Ben Leaver | Treatwell | Turnarounds | Boards | Frames Of Tech

Most investors dream of backing the next unicorn, but a select few decide to leave the boardroom and build one themselves. In this episode of Frames of Tech, host Giorgio Ponticelli sits down with Ben Leaver to discuss his career shift from capital allocator to an accountable startup executive. Ben shares his candid journey of seeking out the "real action" and the difficult lessons he learned when he finally made the jump. In this episode, we cover: * The Illusion of Transferable Skills: Why the hard skills of investing don't always apply to operations, and why soft skills like curiosity and work ethic became Ben's anchor when he joined Treatwell (formerly Wahanda). * Planning vs Executing: The stark difference in pressure between modeling a business plan and the stress of executing it as an operator to ensure the company makes payroll. * The Festicket Turnaround: Ben’s raw recount of stepping in as CEO, and managing the personal and professional stress of trying to save the business. * Hustle Culture & Balance: An honest take on the "996" work trend, the impossibility of perfect work-life balance, and why prescribing grueling hours indefinitely only leads to burnout. * Transforming Legal Tech: How Ben's current role at Legl is helping law firms digitize compliance, streamline KYC (Know Your Customer) onboarding, and improve cash flow.

How Mixcloud Solved Music Copyright & The "Instagramification" of DJ Culture | Nico Perez cofounder

In this episode of Frames of Tech, host Giorgio Ponticelli sits down with Nico Perez, co-founder of Mixcloud, to discuss how the platform became the only safe haven for long-form DJ mixes in a world of copyright takedowns. Nico breaks down the immense complexity of music licensing—from distinguishing between sound recordings and publishing rights to navigating international jurisdictions - and how Mixcloud spent years negotiating with major labels to solve it. We also dive deep into the startup journey, moving from bootstrapping in an industrial warehouse to raising capital and surviving the COVID-19 pandemic. Finally, Nico shares his controversial take on the "Instagramification" of club culture, the impact of TikTok on attention spans, and why AI will never replace the human connection in music curation. Topics Discussed: - Why big platforms like Instagram and Twitch struggle with music copyright. -The difference between "master" rights and "publishing" rights. - Leadership lessons: Delegating design work and making tough decisions during the pandemic. - The "Zombie" dancefloor: How phones are killing the club vibe. - Why Mixcloud focuses on community vs "single-player mode".

Adrian Blair, CEO of Trustpilot | Building Trust in the Age of AI

Adrian Blair, CEO of Trustpilot and former leader at Google, Spotify, and Just Eat, joins Frames of Tech to discuss why trust is the currency of modern business. From fighting fake reviews with AI to scaling global teams and managing culture across continents - this episode dives into leadership, authenticity, and how Trustpilot is shaping the future of trusted commerce online.

How to Turn Legal Into a Competitive Advantage | Jeffrey Eneberi | Frames Of Tech

Most tech founders treat legal as a "blocker" or a necessary evil - a department that says "no" and slows down growth. But what if legal was actually your secret weapon for scaling faster? In this episode of Frames of Tech, Giorgio Ponticelli sits down with Jeff Eneberi, a veteran legal leader who has navigated over 80 deals and scaled international teams. Jeff flips the script on traditional legal advice and introduces his CEDRIC Framework - a must-know blueprint for any early-stage founder. In this episode, we dive into: - The First Mistake: Why the most critical legal agreement isn't with a customer, but between the founders. - The CEDRIC Framework: A simple 6-step checklist for Contracts, Email, Data, Risk, IP, and Competition. - Energy Givers vs. Energy Sappers: How to build a legal team that enables speed instead of killing momentum. - When to Hire In-House: The math behind moving away from hourly law firm rates. - The Future of Legal Tech: How AI is currently being used to speed up document review and productivity.

Luca Carlucci | BizAway | How resilience shaped the company | The role of AI in travel | Leadership

When the travel industry collapsed in 2020, most companies stopped. BizAway accelerated. In this episode of Frames of Tech, Giorgio Ponticelli sits down with Luca Carlucci, Co-founder and CEO of BizAway, to unpack what it really takes to lead through crisis, scale from Southern Europe, and build a durable company without losing the human core. We talk about why conviction matters more than consensus, how governance shapes decision-making in hard moments, and why business travel is still fundamentally about human relationships - even in an AI-driven world. In this episode: ▪ Why BizAway grew during the worst year in travel history ▪ Making contrarian decisions without gambling the company ▪ Culture under pressure and distributed ownership ▪ Expanding across Europe and the Middle East: beyond product-market fit ▪ AI as an amplifier of human expertise, not a replacement ▪ What makes a business truly defensible in the age of LLMs ▪ Leadership, responsibility, and sustainable ambition This conversation is for founders, operators, and investors navigating uncertainty - and building for the long term. 🎙️ Frames of Tech Host: Giorgio Ponticelli Guest: Luca Carlucci, CEO & Co-founder, BizAway