Kintsugi Heroes: Uncovering our Hidden Value
🎙️ EPISODE SUMMARY What happens when the thing you were told to hide becomes the very thing that shapes your purpose? Jay Borthwick grew up on Sydney’s Northern Beaches — a life filled with ocean swims, surf lifesaving, and community. But behind that upbringing was a challenge that shaped everything: dyslexia. In this episode, Jay shares how navigating school with a learning difficulty, being labelled early, and learning to adapt built the resilience, self-awareness, and leadership that now define his life and career. From working in mainstream media to becoming a multicultural communications specialist at SBS, Jay’s work is centred on connection — helping people and organisations communicate across cultures, languages, and lived experiences. This is a conversation about identity, inclusion, and what it really means to build environments where people feel seen, supported, and able to contribute. It’s also a powerful reminder that sometimes the very thing you struggle with becomes your greatest strength. 🔍 TOPICS COVERED dyslexia and learning difficulties, neurodiversity in the workplace, multicultural communication Australia, inclusion and accessibility, mens mental health, identity and resilience, surf lifesaving Australia, SBS multicultural media, personal growth and leadership, building inclusive communities ⏱️ EPISODE CHAPTERS 00:00 – Introduction 01:00 – Growing up on the Northern Beaches 05:00 – Early independence and life by the ocean 10:00 – Living with dyslexia and school challenges 15:00 – Being labelled and finding confidence through sport 20:00 – Discipline, resilience, and learning through adversity 25:00 – Career journey: Channel 9 to SBS 30:00 – Multicultural communication and inclusion in Australia 35:00 – Why connection matters across cultures 40:00 – Neurodiversity, awareness, and workplace change 45:00 – Building environments where people feel supported 50:00 – Fatherhood, mindset, and raising confident children 55:00 – Legacy and doing the small things well 01:00:00 – Final reflections 🔑 KEY TALKING POINTS * Dyslexia is not a limitation — it’s a different way of processing the world * Being labelled early can shape identity, but it doesn’t have to define it * Confidence is built through action, not perfection * Inclusion starts with understanding and curiosity * Communication goes beyond language — connection is human * Small, consistent actions create long-term impact * Leadership is about creating environments where others can thrive * Legacy is built through everyday actions, not big moments 🧩 EPISODE PILLARS 🌊 Growing Up & Identity A childhood shaped by the ocean, independence, and community on the Northern Beaches. 🧠 Dyslexia & Resilience Navigating school, labels, and learning differences — and turning adversity into strength. 🌏 Multicultural Communication A career built on bridging cultural gaps and helping communities connect across language and experience. 🤝 Inclusion & Accessibility Creating environments where people with visible and invisible disabilities feel supported and empowered. 👨👧 Family, Leadership & Legacy Raising confident children, prioritising mental health, and building a legacy through small, meaningful actions. 🔗 THE KINTSUGI CONNECTION Jay’s story reflects the essence of Kintsugi — embracing what once felt like a flaw and recognising it as part of what makes us whole. His journey shows that resilience isn’t about avoiding challenges, but about learning how to adapt, grow, and contribute in meaningful ways. To explore more stories like this, visit: 👉 https://www.youtube.com/@kintsugiheroes/videos 🎧 RELATED EPISODES Navigating Identity & Adversity: Explore more conversations on resilience, lived experience, and personal growth across the Kintsugi Heroes series. 🌏 ABOUT KINTSUGI HEROES Kintsugi Heroes is an Australian not-for-profit (DGR endorsed) dedicated to strengthening mental wellbeing through the power of storytelling. We believe that lived experience is something to be shared — creating connection, reducing isolation, and building resilience through real human stories. 🤝 PARTNER WITH US Align your organisation with resilience, inclusion, and social impact. 👉 https://www.kintsugiheroes.com.au/partners/ ❤️ SUPPORT KINTSUGI HEROES Your support helps us continue sharing powerful stories across Australia and beyond. 👉 Donate: https://www.kintsugiheroes.com.au/donate/#donate 🔗 CONNECT WITH US 🌐 Website: https://www.kintsugiheroes.com.au 🔗 LinkedIn: https://www.linkedin.com/company/kintsugi-heroes/ 📸 Instagram: https://www.instagram.com/kintsugi.heroes/ 📘 Facebook: https://www.facebook.com/p/Kintsugi-Heroes-100084850387170/ 📢 SHARE YOUR STORY Have a story of resilience, recovery, or growth? 👉 Get involved: https://www.kintsugiheroes.com.au
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