SE01 E39 Top Mortgage Producers Treat Customer Service Like A Sales System | Cooper Skelton

SE01 E42 High Producing Loan Officers Close More Deals By Saying No Faster Upfront | Stefanie Lyles

She closed 47 million dollars, raised five kids, took eight days in Jamaica with no laptop, and still outproduced every loan officer who works twice her hours. Stefanie Lyles, Branch Manager and Mortgage Banker at Sente Mortgage, is rewriting what success looks like in the mortgage industry. In a world where hustle culture runs the lending business into the ground, Stefanie and her husband Blake built The Lyles Team around one radical belief: your knowledge is your greatest marketing tool. Over 600 five star reviews. Zero weekends sacrificed. Zero compromises on family. 🏛 The Fast No Framework: Why saying no faster closes more loans 🤝 Spousal Power Moves: How trust inside marriage builds a 47M branch ⚙ The Efficiency Blueprint: Under one hour per loan, start to finish 🌟 The Relationship Advantage: Why AI and big lenders will never replace this If you are a loan officer, branch manager, or mortgage professional who is tired of trading your life for your pipeline, this episode will change how you build your business and protect your time. You can get in touch with Stefanie Lyles here on LinkedIn: https://www.linkedin.com/in/MortgageDan/ Website: https://www.sentemortgage.com/mortgage-banker/stefanie-lyles/

SE01 E41 Top Mortgage Producers Win By Dominating Niche Loan Products | Adam Funck

From 2012 with zero investment properties to owning 10 homes and replacing his income entirely, Adam Funck, Senior Loan Officer at CrossCountry Mortgage, LLC, built a retirement machine that most financial advisors have never even thought to design. 🏛 The Retirement Blueprint Nobody Talks About Living off one income, stacking 15 year mortgages, snowballing paid off properties into early freedom 💡 The Niche Product Playbook That Generates 25% of Business Reverse engineering listings by product eligibility, reaching listing agents at scale, zero cold pitching 🏘 The Tenant Strategy That Eliminates Landlord Nightmares Buying long term tenants, locking in multi year leases, and why not raising rent builds more wealth than raising it ⚡ The Introvert's Edge in Mortgage Sales Why your personality is your strategy, niche loan marketing over relationship chasing, and building volume without burning out Real estate investing, mortgage strategy, loan officer business growth, passive income real estate, financial independence, generational wealth, rental property cashflow, non QM loans, niche mortgage products, single family investing, early retirement strategy all live inside this one conversation. If you are an investor, a loan officer, or someone ready to stop trading time for money, this episode is your blueprint. You can get in touch with Adam Funck here on LinkedIn: https://www.linkedin.com/in/afunck/ Website: https://crosscountrymortgage.com/plymouth-meeting-pa-3564/adam-funck/

SE01 E40 Top Loan Officers Win With Responsiveness Not Automation Or Sales Pressure | Bryan Plott

From zero mortgage experience to 30 million dollars closed in a single year, Bryan Plott of River Bank & Trust is rewriting what a loan officer in year four is even supposed to look like. First time home buyer mortgage tips. Loan officer growth strategy. Mortgage business development 2025. How to close more loans. Mortgage referral partner system. Phone application strategy for loan officers. High conversion mortgage process. What separates Bryan is not a giant marketing budget or a massive team. It is an 80 percent credit pull to funding ratio built on handwritten thank you notes, phone applications over online links, and a client experience so personal that borrowers email him on Saturday nights telling him not to reply. In a world chasing volume, Bryan chose depth, and the numbers proved him right. What you will explore in this episode: 🎬 The Phone App Revolution: Why ditching online links unlocked an 80 percent conversion rate 🎬 The First Time Buyer Blueprint: How one niche became 40 percent of a 30 million dollar book 🎬 The Little Things Playbook: Handwritten cards, same day thank you notes and the referral flywheel they built 🎬 Emotional vs Tactical Sales: The internal battle every loan officer must win before the numbers follow If you are a first time home buyer, a real estate agent, a builder, or a referral partner looking for a mortgage professional who answers on the first ring and walks you through every single line of your closing disclosure, Bryan Plott is the loan officer the market has been waiting for. You can get in touch with Bryan Plott here on LinkedIn: https://www.linkedin.com/in/bryan-plott-569497164/ Website: https://riverbankandtrust.com The future of the mortgage industry belongs to the loan officers who lead with relationship, not rate. This episode is your proof. I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.  – Sam and the Lend & Lead podcast team Connect with Sam Abazari on LinkedIn: https://www.linkedin.com/in/samabazari/  Visit the Level Up LO community: https://www.skool.com/level-up-lo/about?ref=2cb859523a28420d8762609bd56c7694 Listen to Lend & Lead on these podcast platforms:  Spotify: https://open.spotify.com/show/1RQyoXtGzt5yOC9TZjYvBk  Apple Podcasts: https://podcasts.apple.com/us/podcast/lend-and-lead/id1832440770  Amazon Podcasts: https://music.amazon.com/podcasts/9605275b-9baf-4ea7-a6a5-14740bfc92ff/lend-and-lead #loanofficer #mortgagebroker #realestateprofessionals #leadgeneration #salescoaching #mortgageloans #mortgagetips #realtorrelationships #loansales #lendingindustry #closemoredeals #usrealestate #mortgagecareer #referralstrategies #loanofficercommunity #lendandlead Lend & Lead is a podcast for loan officers who want to grow, win more business, and stay ahead in today’s mortgage market. Hosted by Sam Abazari, each episode features honest conversations, practical sales tips, and real stories from the front lines of lending. Whether you’re new to the industry or a seasoned pro, you’ll find ideas you can actually use - from building stronger realtor partnerships to generating more consistent leads and getting to the closing table faster. Sam also runs the Level Up LO community, where he shares free content and tools to help loan officers take action and level up their results. Tune in weekly, and get the support, strategy, and mindset you need to lead in your market; no fluff, just what works.

SE01 E39 Top Mortgage Producers Treat Customer Service Like A Sales System | Cooper Skelton

From 175 rejected applications to $44 million in volume — Cooper Skelton of Revolution Mortgage is the loan officer they told would never survive this industry, and he just proved every single one of them catastrophically wrong. In five relentless years, Cooper built one of the most vertically integrated mortgage branches in the country, closing $20 million in pure purchase referrals in year one alone, with no shortcuts, no gimmicks, and zero social media vanity plays. This is not a lucky story. This is a masterclass in obsessive process, radical financial integrity, and building a referral empire that runs itself. 🎬 The Rejected Applicant Who Out Closed The Market From 175 rejection emails to $44M in five years — the mindset behind the grind 🏛️ The Vertically Integrated Branch Blueprint Designated underwriters, incentivised processors, and a five star closing system that locks in realtor loyalty forever 🤝 The Referral Architecture Nobody Talks About How 31 agents across four states send Cooper 50 to 80 percent of their wallet — and never leave 🧠 The ChatGPT Borrower Shift and the Future of Mortgage Lead Generation Why five star reviews, financial literacy content, and AI search are replacing cold prospecting entirely If you are a first time home buyer, a real estate agent hunting for a lender who actually delivers, or a loan officer ready to stop surviving and start scaling — this episode will permanently change how you operate. You can get in touch with Cooper Skelton here on LinkedIn: https://www.linkedin.com/in/cooper-skelton-a333b0141/ Website: https://www.revolutionmortgage.com/loan-officer/1923965/digital-business-card I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.  – Sam and the Lend & Lead podcast team Connect with Sam Abazari on LinkedIn: https://www.linkedin.com/in/samabazari/  Visit the Level Up LO community: https://www.skool.com/level-up-lo/about?ref=2cb859523a28420d8762609bd56c7694 Listen to Lend & Lead on these podcast platforms:  Spotify: https://open.spotify.com/show/1RQyoXtGzt5yOC9TZjYvBk  Apple Podcasts: https://podcasts.apple.com/us/podcast/lend-and-lead/id1832440770  Amazon Podcasts: https://music.amazon.com/podcasts/9605275b-9baf-4ea7-a6a5-14740bfc92ff/lend-and-lead #loanofficer #mortgagebroker #realestateprofessionals #leadgeneration #salescoaching #mortgageloans #mortgagetips #realtorrelationships #loansales #lendingindustry #closemoredeals #usrealestate #mortgagecareer #referralstrategies #loanofficercommunity #lendandlead Lend & Lead is a podcast for loan officers who want to grow, win more business, and stay ahead in today’s mortgage market. Hosted by Sam Abazari, each episode features honest conversations, practical sales tips, and real stories from the front lines of lending. Whether you’re new to the industry or a seasoned pro, you’ll find ideas you can actually use - from building stronger realtor partnerships to generating more consistent leads and getting to the closing table faster. Sam also runs the Level Up LO community, where he shares free content and tools to help loan officers take action and level up their results. Tune in weekly, and get the support, strategy, and mindset you need to lead in your market; no fluff, just what works.

SE01 E38 The Relationship System That Creates Lifelong Referrals | Pamela Riesenberg

The mortgage industry is filled with outdated strategies, broken prospecting systems, and uncomfortable truths nobody tells new loan officers… yet Pamela Riesenberg has quietly built a $25M per year business by rejecting the noise and mastering one overlooked strategy: education over selling. This episode exposes the hidden truth behind lead generation, high conversion, and relationship-driven growth in real estate and mortgage businesses. With over 35 years in finance and currently at loanDepot, Pamela reveals how teaching realtors, building trust, and adapting to modern buyer behavior helped her dominate a competitive market without chasing every lead. This is not theory. This is battle-tested strategy. 🎯 What you’ll learn in this episode: 🔹 The Education Advantage – Turn teaching into lead generation 🔹 The 87 Percent Conversion System – Warm leads that actually close 🔹 The Realtor Filter Strategy – Work only with top performers 🔹 The Modern Loan Officer Blueprint – AI, social media, community Pamela breaks down how she generates consistent referrals, builds long-term client loyalty, and even gets business from past clients’ children. From mastering discovery calls to shifting away from rate-based selling, this episode is packed with practical frameworks you can apply immediately. If you are a loan officer, mortgage broker, real estate agent, or financial professional, this conversation will completely change how you think about growth, trust, and client relationships in today’s digital-first world. 🔗 Connect with Pamela Riesenberg: Website: https://www.loandepot.com/loan-officers/priesenberg LinkedIn: https://www.linkedin.com/in/pamelariesenberg/ 🚀 If you're serious about building a scalable, referral-driven business, this is your blueprint for the next decade. I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.  – Sam and the Lend & Lead podcast team Connect with Sam Abazari on LinkedIn: https://www.linkedin.com/in/samabazari/  Visit the Level Up LO community: https://www.skool.com/level-up-lo/about?ref=2cb859523a28420d8762609bd56c7694 Listen to Lend & Lead on these podcast platforms:  Spotify: https://open.spotify.com/show/1RQyoXtGzt5yOC9TZjYvBk  Apple Podcasts: https://podcasts.apple.com/us/podcast/lend-and-lead/id1832440770  Amazon Podcasts: https://music.amazon.com/podcasts/9605275b-9baf-4ea7-a6a5-14740bfc92ff/lend-and-lead #loanofficer #mortgagebroker #realestateprofessionals #leadgeneration #salescoaching #mortgageloans #mortgagetips #realtorrelationships #loansales #lendingindustry #closemoredeals #usrealestate #mortgagecareer #referralstrategies #loanofficercommunity #lendandlead Lend & Lead is a podcast for loan officers who want to grow, win more business, and stay ahead in today’s mortgage market. Hosted by Sam Abazari, each episode features honest conversations, practical sales tips, and real stories from the front lines of lending. Whether you’re new to the industry or a seasoned pro, you’ll find ideas you can actually use - from building stronger realtor partnerships to generating more consistent leads and getting to the closing table faster. Sam also runs the Level Up LO community, where he shares free content and tools to help loan officers take action and level up their results. Tune in weekly, and get the support, strategy, and mindset you need to lead in your market; no fluff, just what works.