Marketing Over Milkshakes
What if one of the biggest untapped growth opportunities in ecommerce was hiding in plain sight inside Google Shopping? In this episode of Marketing Over Milkshakes, we sit down with Jared Owen, CEO of Redbrain, to unpack how CSS, Google Shopping, affiliate attribution and AI-driven product discovery are reshaping ecommerce growth for brands and retailers. If you are looking to unlock the internet’s fastest growing marketing channel, connect with the team at RevWise https://revwise.com/ Redbrain is one of the biggest success stories in the affiliate and performance marketing space. The business processes billions of product offers every day, works with over 12,000 retailers, is eBay’s largest CPA partner in Europe, and last year alone drove more than £1 billion in sales through Google for its retail partners. Jared explains how Redbrain evolved from a price comparison and content arbitrage background into one of the most important players in comparison shopping services, and why CPA-led Google Shopping is still widely misunderstood by brands. We go deep into the real mechanics of CSS, including what comparison shopping services actually do, why the “no cannibalisation” pitch is often oversimplified, how brands should think about cost of sale versus incrementality, and why transparency matters more than ever. Jared also shares sharp insight into feed optimisation, attribution, affiliate innovation, Google’s dominance, AI-powered commerce, LLM search behaviour and why brands need to stop relying solely on marketplaces like Amazon if they want to build long-term customer value. KEY MOMENTS: 00:00 – Selling helicopters, £300k watches and the scale of Redbrain 01:05 – Introduction to Jared Owen, Redbrain and £1BN+ in Google-driven sales 02:32 – The Redbrain origin story and Doug Scott’s startup-style environment 06:46 – What Redbrain actually does and how CSS works in Google Shopping 10:23 – The European legislation that opened Google Shopping to CSS partners 15:11 – Cannibalisation, incrementality and the truth about CSS performance 22:19 – What makes Redbrain different from other CSS providers 23:39 – Transparency, dashboards and solving the CSS black box problem 24:53 – Why some retailers can scale without running their own Google ads 32:53 – Why too many CSS partners can damage performance 36:11 – How Redbrain decides whether a retailer is worth testing 39:18 – Expensive products, luxury clicks and strange things sold through the model 45:27 – AI, trust, creators and the future of ecommerce discovery 50:17 – LLMs, product research and what happens next to search traffic 55:19 – Will Google still dominate product search in 10 to 15 years? 58:33 – Where the affiliate industry fits into AI-powered commerce 1:00:18 – Why outcomes-based marketing is becoming more important than ever 1:06:16 – Attribution problems, GA4 and why affiliate still gets misunderstood 1:13:50 – Why CSS should sit closer to the internal paid media team 1:17:01 – Hiring, customer success and scaling Redbrain’s growth 1:18:28 – Leadership, pressure and the reality of being a CEO 1:30:09 – When CSS does and does not work for retailers 1:34:20 – Amazon dependency, brand-owned growth and the future of ecommerce 1:52:03 – The single biggest opportunity most brands are still missing
12 episodios
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