Marketing Over Milkshakes
Is affiliate marketing overdue a rebrand? In this episode of Marketing Over Milkshakes, we sit down with Linda O’Connell, Senior Vice President of UK and Ireland at CJ, to explore how affiliate marketing, influencer commerce, content publishers and AI-powered discovery are reshaping performance marketing. If you are looking to unlock the internet’s fastest growing marketing channel, connect with the team at RevWise https://revwise.com/ Linda has spent more than 20 years at CJ, one of the biggest and most established affiliate networks in the world, helping brands grow through performance-led partnerships across retail, travel, tech and ecommerce. In this conversation, she shares her perspective on how the affiliate industry has evolved from voucher codes and cashback into a far broader ecosystem that now includes influencers, content commerce, card-linked offers, creator partnerships and AI-driven product discovery. We go deep on why the term “affiliate” may no longer reflect the true value of the channel, why brands should stop treating affiliate as a silo, and how the smartest marketers are now using it as a strategic growth lever across the full customer journey. Linda explains how CJ thinks about connected commerce, why publishers are becoming even more valuable in an LLM-driven world, and how content sites are increasingly shaping what consumers discover through AI search experiences. KEY MOMENTS: 00:00 – Why affiliate marketing may need a different name 01:10 – Linda’s background, Dublin life and the CJ introduction 06:16 – Linda O’Connell’s 20-year journey at CJ and the scale of the business 07:36 – How big CJ is, major global brands and what makes long-term client retention work 10:00 – Why the best affiliate partnerships behave like extensions of the brand team 13:30 – Building a senior leadership career while raising three boys 15:10 – Being the first woman at CJ to go on maternity leave and shaping family policies 18:53 – International growth, relocating back to Dublin and making career progression work 21:28 – Stepping into leadership, remote management and overcoming imposter syndrome 23:53 – Balancing work, motherhood and identity beyond your career 26:02 – Burnout, overwork and why unplugging matters for high performers 27:55 – The early days of CJ, startup energy and the evolution of affiliate marketing 30:04 – How publisher types changed from voucher codes to a much broader partnership mix 32:43 – Why networks helped build the affiliate industry and still drive innovation today 35:25 – Consumer behaviour, influencer growth and the changing role of publishers 37:12 – What CJ means by connected commerce 39:18 – Why many brands still misunderstand affiliate’s role in the wider media mix 40:57 – TikTok Shop, halo effects and how one channel can improve performance elsewhere 45:00 – Amazon, attribution and why brands need to follow customer behaviour 47:53 – How CJ trains teams to communicate an evolving performance marketing story 50:00 – CJ’s global footprint, growth markets and expansion opportunities 54:00 – CGU, industry events and why relationship building still matters 1:02:31 – Women in Affiliate, representation and supporting female leadership 1:07:13 – Imposter syndrome, ambition and advice for women building careers in the industry 1:09:43 – Should influencer marketing now sit inside affiliate? 1:12:05 – Affiliate’s reputation problem and why the industry may be its own worst enemy 1:15:00 – Why Linda sees affiliate as performance marketing, not just last click 1:18:37 – The rise of content commerce and why publishers matter more than ever 1:22:55 – AI search, LLM citations and how content publishers are winning visibility 1:24:46 – ChatGPT, monetisation and why affiliate could play a major role in AI commerce 1:25:49 – Quick fire: career growth, leadership and what brands are still missing 1:32:45 – The single biggest opportunity most brands are overlooking right now
12 episodios
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