Under the Hood: Inside S&P Global’s Workforce‑Planning Breakthrough

Synthetic Workforce Data – A New Model for Change Management

Synthetic workforce data is reshaping how HR leaders approach change management. In this episode, HubSpot’s Matthew Corritore explains how his team uses predictive analytics to anticipate employee reactions to new policies – and why this matters for leaders navigating complex transformations. Matthew shares how his People Analytics team developed a change management tool powered by synthetic data, what lessons they learnt in rolling it out, and how it’s evolving into a full end-to-end platform. The conversation covers: – Anticipating workforce reactions with synthetic data – Applying predictive analytics to HR policy rollouts – Designing tools that augment, not replace, change leaders – Building responsibly with privacy and bias in mind – Creating an end-to-end AI-powered change management platform – Lessons from HubSpot’s agile development approach 00:00 – Introduction and guest background 01:33 – Why HR should explore synthetic workforce data 03:12 – Predictive analytics explained in plain terms 05:33 – Data privacy and responsible use 09:16 – Building the workforce twin at HubSpot 11:45 – Case study: job levelling rollout 13:35 – Inside the chatbot tool (V1) 16:49 – Data selection and employee reactions 19:56 – Adoption and augmentation, not replacement 21:38 – Towards a full end-to-end change management platform (V2) 24:46 – Handling complex rollouts and stakeholder mapping 27:12 – Segmentation of employees and leaders 29:12 – Addressing bias, fairness and regional differences 31:18 – Balancing simulation with employee voice 33:56 – Starting small and building responsibly 35:35 – HubSpot’s internal AI agent platform 37:15 – Reception among leadership and HR teams 39:50 – Extending to other HR use cases 40:43 – Lessons learnt: focus on solving real problems 43:11 – Future uses of synthetic data in HR 44:52 – Key surprises and closing reflections Guest: Matthew Corritore – Senior Manager, People Data Science, HubSpot Resources & links: People Analytics World 2025 New York – pawld.com/nyc People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy. Learn more about PAWorld events and community at peopleanalyticsworld.com [https://peopleanalyticsworld.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Under the Hood: Inside S&P Global’s Workforce‑Planning Breakthrough

How did S&P Global turn a two-person HR team into a force that reshaped financial strategy? Alan Susi reveals the workforce-planning breakthrough that won over the CFO and delivered millions in measurable impact. Vice President for Organisational Planning and Analytics at S&P Global, Alan Susi, explains how he built workforce planning from scratch, translated models into Finance language, and scaled credibility through quick wins and stakeholder trust. Chapters: 00:00 – Introduction and career background 02:15 – From people partner to workforce planning pioneer 05:30 – First prototype failure and lessons with Finance 10:05 – Speaking Finance language and shifting cadence 14:20 – Building minimum viable workforce planning models 18:45 – Vendor choices and keeping planning simple 23:10 – Key metrics and breakthrough data points 27:35 – Signs the approach was working 32:20 – Scaling challenges and system redesign 37:55 – Rapid-fire myth busters 45:10 – The 90-day workforce planning experiment 49:30 – Looking ahead: AI and the future of planning 53:20 – Closing reflections Topics: – Translating HR insights into Finance-friendly metrics – Using minimum viable products to prove value fast – Partnering with CFOs and legal teams for credibility – Evaluating vendors while avoiding over-engineering – Identifying breakthrough metrics such as revenue per employee – Scaling workforce planning through people partners – Preparing for AI’s impact on capacity models PAWorld Podcast, episode 13 Host: Rosaria Bonifacio – VP HR, Nokia Guest: Alan Susi – Vice President, Organisational Planning and Analytics, S&P Global People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy. Learn more about PAWorld events and community at peopleanalyticsworld.com [https://peopleanalyticsworld.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Leadership Science in the Age of AI: From Data to Dividends

Skills‑first leadership without the buzzwords   Chief Talent Officer Jig Ramji shares how to build outcome‑based models, win Finance with evidence, and use AI responsibly in people decisions.   From tailored leadership attributes to a data‑led acceleration case in APAC, Jig offers concrete pitfalls, dashboards and governance lessons for HR, Finance and People Analytics leaders.   Topics: * Tailoring leadership models to strategy, culture and ambition – not off‑the‑shelf.  * Replacing competency checklists with outcome‑based success predictors (e.g., followership; developing talent).  * Winning sceptical Finance with discrete pilots; APAC leadership acceleration with 65% progressing within 12 months.  * Using generative AI in assessment – validity, reliability and human judgement remain central; cautious use for promotions/succession.  * Governance dilemma – don’t abdicate leadership to AI; use it to augment human‑centred work.  * Designing people analytics for HRBPs – make insights simple, contextual and usable.  * Skills gap vs leadership constraints – prioritise strategic workforce planning and skills adjacencies.   Guest(s): Jig Ramji – Chief Talent Officer. Hosted by Rosaria Bonifacio – follow and subscribe for future episodes. People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy. Learn more about PAWorld events and community at peopleanalyticsworld.com [https://peopleanalyticsworld.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Skills-Led Workforce Planning – Culture, Clarity and Cadence

How do you actually become a skills‑led organisation? In Episode 9, Francesca Caroleo – CHRO at Citi Luxembourg, formerly at Allianz and Bank International of Luxembourg – lays out a pragmatic, manager‑friendly path from headcount to skills.   Hosted by Rosaria Bonifacio (VP HR at Nokia), this conversation turns buzzwords into actions: define the job, pick the few core skills, prototype before you scale, and build a growth culture. It also shows where AI strengthens – not replaces – your competency model.   Chapters:  * Definition of a skills‑led organisation * Headcount vs skills planning * 100‑day plan (assess, prototype, avoid heavy governance) * Spider‑chart insights * Middle‑manager engagement * AI and competency models * 2030 KPIs and mobility.   Topics: – Defining a skills‑led organisation and the traps of bloated skills inventories – Moving from headcount models to skills‑based planning when talent is scarce – Building a simple backbone: job mission, three core skills, and key attributes – 100‑day playbook: assess business ambition, talk to middle managers, prototype before scale – Visualising capability gaps with spider charts and balancing values vs business drivers – Fixing communication mistakes by engaging middle managers through workshops – Using AI to solidify skills data while keeping competency models as the compass Connect with Francesca on Linkedin: https://www.linkedin.com/in/francesca-caroleo-shrm-scp-icf-acc-89908831/   Subscribe to the People Analytics World Podcast for more conversations on workforce, skills, and people analytics. People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy. Learn more about PAWorld events and community at peopleanalyticsworld.com [https://peopleanalyticsworld.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

From Short-Term Staffing to Long-Term Workforce Strategy

A candid interview on shifting from next-day manpower planning to a skills-based, long-term workforce strategy. Learn how to align with the business, blend people and financial data, reskill at scale, manage vendors, and build a learning culture that sustains change. This interview explores how to rebalance an operation optimised for short-term delivery towards a skills-based, long-term workforce strategy. We cover aligning HR with the business on a shared vision, moving from headcount to capability, and coping with location-based constraints. Practical examples include transparent reskilling deals, an AI-driven skills platform using a single external framework, an open internal talent marketplace, and new roles such as learning architects and skills experts. We discuss integrating HR, finance and sales data to become predictive, how to structure vendor relationships and best-of-breed choices, and the culture shift required – from ambassadors and inspiration days to metrics that prove impact. The conversation explores: * Balancing day-to-day manpower planning with long-term workforce strategy. * Building a shared vision with the business – governance, projections, and accountability. * From headcount to capabilities – designing a single external skills framework. * AI-driven skills profiling, calibration, matching and an open internal talent market. * Reskilling at scale – learning architects, skills experts, curation and delivery mix. * Integrating HR, finance and sales data to predict demand and strengthen hiring. * Vendor strategy – early adoption, best-of-breed, contracts, and cost control. Learn more and watch the full video on PAWorld365 [https://www.peopleanalyticsworld.com/paworld365/v/s-3379516] Contact Anette on LinkedIn [https://www.linkedin.com/in/anettebohm/] Contact Nick on LinkedIn [https://www.linkedin.com/in/nick-kennedy-465360a/] People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy. Learn more about PAWorld events and community at peopleanalyticsworld.com [https://peopleanalyticsworld.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.