Productivi-Tree: The Human Side of Productivity
KEY TAKEAWAYS * People don't make decisions rationally -- they make them emotionally, then justify with logic. The best communicators, leaders, and salespeople know this and act accordingly. * "How you do anything is how you do everything." The way you set up a meeting, a room, or a conversation sends a signal before you say a single word. * The ROI of kindness is not abstract -- Neal's car dealer case study shows how small acts of generosity (a free oil change, a windshield repair) compounded into a thriving service base of nearly 100 customers and a workforce that wore the company shirt to dinner. * Short-termism is the enemy. Toyota planned 70 years ahead -- and their recall response left customers more satisfied than before the recall. * There's a "cynical middle" in most organizations -- the people between the idealistic CEO and the enthusiastic new hires. Neal's mission is to remind them: you don't have to be an a-hole to get ahead. * Human beings survived because of cooperation, not individual dominance. Teams that finish aren't always the fastest -- they're the most cohesive. GUEST LINKS Neal Foard -- nealfoard.com Storyfire (Neal's company) -- storyfire.net Email -- neal@storyfire.net [neal@storyfire.net] TikTok, YouTube, LinkedIn, Instagram -- search "Neal Foard" TED Talk -- "The ROI of Kindness" Chapters 00:00 The Emotional Architecture of Advertising 05:33 Redefining Success in Business 09:23 Teaching Creativity and Selling Ideas 17:38 The ROI of Kindness in Business 27:24 Short-Termism vs. Long-Term Values 34:18 Countering Social Media Rage with Kindness 41:16 The Power of Cooperation in Business > Want to know where you are losing time and energy? > Take the free Productivity Assessment and get your personal results in minutes. https://links.santiagotacoronte.com/Productivity-Assessment [https://links.santiagotacoronte.com/Productivity-Assessment] > * More Productivity resources at https://santiagotacoronte.com/productivity-tips/ [https://santiagotacoronte.com/productivity-tips/] * Become a Guest: info@santiagotacoronte.com [info@santiagotacoronte.com] ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.
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