Smart in Public
AI video is everywhere, and in this episode, The Katies welcome Joe Ciarallo, Head of US Communications at Synthesia, to pull back the curtain on what it takes to build a brand in one of the most scrutinized corners of enterprise AI. We get into the messy, useful stuff: how Synthesia is rethinking corporate training, why media training with AI avatars is quietly becoming a comms team's secret weapon, and how to cut through AI hype when your entire category is the hype. Joe also shares hard-won lessons from Buddy Media's acquisition by Salesforce and the Salesforce IPO — and what those moments taught him about narrative-building for founders who don't fit a tidy mold. Plus: where AI security and governance fit into the trust equation, why judgment and taste are the skills that aren't going anywhere, and how comms teams can use AI to streamline the boring stuff without losing the human element. If you work in communications, lead an AI startup, or are trying to figure out where AI adoption actually pays off in your business, this one's for you. What we cover: * Why trust and security sit at the center of AI video adoption * Building a narrative for a unique founder (and a category that's still being defined) * Practical AI use cases in corporate communication — from media training to keynote prep * AI hype vs. reality: what's actually working in comms right now * The future of content creation, and why the human element still matters Chapters * 02:33 Career Insights and Decision-Making in Comms * 05:28 Understanding AI Video and Its Applications * 08:39 Building a Narrative for a Unique Founder * 11:44 Navigating Industry Commentary and Stakeholder Engagement * 14:47 Trust and Ethics in AI Video Technology * 17:36 The Evolution of Trust in Video Media * 20:45 Innovative Approaches to Corporate Training * 23:35 Media Training Use Case and Its Impact * 24:11 Cutting Through the AI Hype * 25:35 Media Training with AI Avatars * 27:06 The Role of AI in Spokesperson Preparation * 28:52 AI for One-Off Interviews and Keynote Practice * 29:58 The Importance of Live Interaction in Training * 32:34 AI Hype vs. Reality in Communications * 34:35 AI's Role in Streamlining Communications Tasks * 37:37 The Human Element in AI-Driven Communications * 39:54 The Future of Content Creation with AI * 43:33 Innovative Use Cases for AI in Communications Resources mentioned: * Synthesia — https://www.synthesia.io/ [https://www.synthesia.io/] * Taylor Lorenz on AI and likeness — https://www.vanityfair.com/news/2023/09/taylor-lorenz-ai-likeness-privacy [https://www.vanityfair.com/news/2023/09/taylor-lorenz-ai-likeness-privacy] Connect with us on: * Instagram [https://www.instagram.com/smartinpublicpod/?hl=en] * TikTok [https://www.tiktok.com/@smartinpublicpod?is_from_webapp=1&sender_device=pc] * Web [https://www.smartinpublicpod.com/] Have a topic or a guest idea? Email us at hello@smartinpublicpod.com
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