The Amazon Strategist Show

Why Most Businesses Are Using AI Completely Wrong

13 min · 15 de may de 2026
Portada del episodio Why Most Businesses Are Using AI Completely Wrong

Descripción

Most businesses are still using AI like a chatbot. Juan Montero says that’s the biggest mistake founders are making in 2026. In this episode, John Cavendish sits down with Juan Montero, CEO of Flowgrama, to break down how AI automation is actually being used inside real businesses to reduce manual work, automate customer support, cut operational chaos, and scale without adding headcount. If you’re only using ChatGPT to write emails, this episode will completely change how you think about AI. What you’ll learn in this episode • How founders are using AI to automate operations   • Why most businesses implement AI incorrectly  • How AI customer support systems actually work  • The difference between ChatGPT usage vs real AI automation  • Why AI can now replicate your brand voice naturally  • How businesses are reducing support workload with AI agents  • The best AI tools for operations, content, and development in 2026  • Zapier vs custom AI systems: which one should you use?  • How founders can scale without hiring more employees Key Takeaways *  AI is moving beyond chatbots into full operational systems  *  Customer support is one of the biggest automation opportunities  *  Modern AI tools can now sound human and match brand tone  *  Businesses that adopt AI workflows early gain massive leverage Guest: Juan Montero CEO & Founder of Flowgrama AI Automation Engineer helping businesses scale smarter Connect with Juan and Flowgrama Youtube: https://www.youtube.com/@flowgrama [https://www.youtube.com/@flowgrama] Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

Comentarios

0

Sé la primera persona en comentar

¡Regístrate ahora y únete a la comunidad de The Amazon Strategist Show!

Prueba gratis

Empieza 7 días de prueba

$99 / mes después de la prueba. · Cancela cuando quieras.

  • Podcasts solo en Podimo
  • 20 horas de audiolibros al mes
  • Podcast gratuitos

Todos los episodios

135 episodios

episode The Insurance Industry Is Broken for Ecommerce Sellers artwork

The Insurance Industry Is Broken for Ecommerce Sellers

Most Amazon sellers treat insurance as a box to check. According to Rohit Nair, Founder & CEO of Assureful, that's exactly why so many ecommerce brands end up overpaying, underinsured, or exposed to unnecessary risk. In this episode, John Cavendish sits down with Rohit to break down how product liability insurance actually works, the costly mistakes sellers make when buying coverage, and why traditional insurance models haven't caught up with modern ecommerce.  If you sell on Amazon, Walmart, TikTok Shop, Shopify, or any ecommerce marketplace, this conversation could save you thousands of dollars per year. What You'll Learn *  Why Amazon sellers are required to carry insurance  *  The difference between product liability and general liability insurance  *  Why many ecommerce brands are paying for coverage they don't need  *  How insurance brokers and underwriters actually work  *  The hidden cost of monthly insurance financing  *  Why annual revenue projections often create insurance problems  *  How usage-based insurance pricing could reduce costs for sellers  *  Common insurance mistakes that can leave products uninsured  Key Takeaways ✔ Most ecommerce businesses buy insurance designed for traditional companies, not online sellers.  ✔ Revenue forecasting can lead to overpaying or becoming underinsured.  ✔ Product liability coverage is one of the most important protections for Amazon sellers.  ✔ Insurance should scale with your business, not with inaccurate annual projections. Featured Guest Rohit Nair Founder & CEO, Assureful A former ecommerce operator who scaled multiple brands before launching an AI-native insurance company built specifically for ecommerce businesses.  Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

5 de jun de 202613 min
episode How Ecommerce Brands Use AI Automation to Scale Faster artwork

How Ecommerce Brands Use AI Automation to Scale Faster

Most ecommerce businesses respond to growth the same way: Hire more people. Juan Montero says that approach is already outdated. In this episode, John Cavendish sits down with Juan Montero, CEO of Flowgrama, to break down how AI automation systems are replacing repetitive operational work, reducing overhead, and helping founders scale without adding unnecessary headcount. This conversation goes deep into AI workflows, internal tools, Claude, Zapier, operational systems, and how businesses can become truly “AI-ready” in 2026. What you’ll learn in this episode • Why most businesses scale inefficiently   • The difference between workflow automation vs true AI systems  • Why Zapier alone is not enough anymore  • How AI internal tools are replacing repetitive VA work  • How founders can build AI-first operations  • Why AI systems can outperform larger support teams  • The future of AI employees and operational infrastructure  • How businesses are using AI for LinkedIn content, lead generation, and support  • Why companies need to become “AI-ready” now Key Takeaways *  Hiring more people does not always solve operational problems  *  AI systems can reduce overhead dramatically  *  The best businesses are restructuring operations around AI  *  Founders who delay AI adoption risk falling behind competitors  Guest: Juan Montero CEO & Founder of Flowgrama AI Automation Engineer helping businesses scale smarter Connect with Juan and Flowgrama Youtube: https://www.youtube.com/@flowgrama www.flowgrama.com Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

22 de may de 202617 min
episode Why Most Businesses Are Using AI Completely Wrong artwork

Why Most Businesses Are Using AI Completely Wrong

Most businesses are still using AI like a chatbot. Juan Montero says that’s the biggest mistake founders are making in 2026. In this episode, John Cavendish sits down with Juan Montero, CEO of Flowgrama, to break down how AI automation is actually being used inside real businesses to reduce manual work, automate customer support, cut operational chaos, and scale without adding headcount. If you’re only using ChatGPT to write emails, this episode will completely change how you think about AI. What you’ll learn in this episode • How founders are using AI to automate operations   • Why most businesses implement AI incorrectly  • How AI customer support systems actually work  • The difference between ChatGPT usage vs real AI automation  • Why AI can now replicate your brand voice naturally  • How businesses are reducing support workload with AI agents  • The best AI tools for operations, content, and development in 2026  • Zapier vs custom AI systems: which one should you use?  • How founders can scale without hiring more employees Key Takeaways *  AI is moving beyond chatbots into full operational systems  *  Customer support is one of the biggest automation opportunities  *  Modern AI tools can now sound human and match brand tone  *  Businesses that adopt AI workflows early gain massive leverage Guest: Juan Montero CEO & Founder of Flowgrama AI Automation Engineer helping businesses scale smarter Connect with Juan and Flowgrama Youtube: https://www.youtube.com/@flowgrama [https://www.youtube.com/@flowgrama] Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

15 de may de 202613 min
episode Why Most Amazon Ads Never Scale Profitably artwork

Why Most Amazon Ads Never Scale Profitably

Most Amazon sellers think low ACOS means success. Elizabeth Greene says that’s exactly why many brands get stuck. In this episode, John Cavendish sits down with Elizabeth Greene, Co-Founder of Junglr, to break down the real reason Amazon brands plateau, why scaling “profitable” campaigns can quietly destroy growth, and how to actually build an ad strategy that increases both market share and profitability. What you’ll learn in this episode • Why low ACOS campaigns can hurt long-term growth • The hidden difference between scaling ad sales vs total sales • Why auto campaigns alone won’t build organic ranking • How to structure Amazon PPC campaigns strategically • The real role of exact match campaigns for ranking • Why many sellers get trapped in the “growth vs profitability” cycle • How to lower TACOS without tanking organic rank Key Takeaways Low CPCs do not automatically equal profitable growth Organic ranking still matters in 2026 Amazon ads should have different strategic purposes Market share growth requires intentional ranking campaigns The Big Insight A profitable ACOS does not always mean a profitable business. If your ads only grow ad sales instead of total sales, your brand eventually hits a ceiling. Guest Elizabeth Greene Co-Founder, Junglr Connect with Elizabeth and Junglr: https://junglr.com [https://junglr.com]Facebook [https://www.facebook.com/ElizabethatJunglr] Linkedin [https://www.linkedin.com/in/elizabeth-greene-junglr] Instagram [https://www.instagram.com/junglr_llc] X [https://x.com/Junglr_LLC] Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

1 de may de 202619 min
episode Everyone Is Using AI Wrong for Amazon Ads artwork

Everyone Is Using AI Wrong for Amazon Ads

AI is everywhere in Amazon selling. But most sellers are using it completely wrong. In this episode, John Cavendish sits down with Elizabeth Greene, Co-Founder of Junglr, to break down what AI can actually do for Amazon ads — and where it completely fails. What you’ll learn in this episode • Why AI outputs are often “AI slop” without expertise • The biggest mistake sellers make when using AI tools • How to actually use AI to improve Amazon ads performance • Why expertise still matters more than automation • The right way to build AI-powered systems for your business • How AI + human strategy creates better results than either alone Key Takeaways AI is powerful, but not autonomous Garbage in = garbage out AI works best when guided by real expertise Most sellers expect AI to replace thinking, not enhance it The Big Insight AI doesn’t replace experts. It amplifies them. If you don’t know what “good” looks like, AI won’t help you get there. Guest Elizabeth Greene Co-Founder, Junglr Helping Amazon brands scale past 8 figures with data-driven ad strategies Connect with John Cavendish Facebook: https://www.facebook.com/jgcuk [https://www.facebook.com/jgcuk] Instagram: https://www.instagram.com/thejohncavendish [https://www.instagram.com/thejohncavendish] LinkedIn: https://hk.linkedin.com/in/thejohncavendish [https://hk.linkedin.com/in/thejohncavendish] Know More About Seller Candy Website: https://www.sellercandy.com [https://www.sellercandy.com/] Facebook Page: https://www.facebook.com/SellerCandyPro [https://www.facebook.com/SellerCandyPro] Instagram: https://www.instagram.com/sellercandyamz [https://www.instagram.com/sellercandyamz] LinkedIn: https://www.linkedin.com/company/sellercandy/ [https://www.linkedin.com/company/sellercandy/] ------------------------------------------------------------------------- Never Talk to Seller Support Again. Seller Candy is the expert operations arm of your Amazon business. We provide outcome-driven support for time-consuming and challenging Seller Central issues so you Never Have to Talk to Seller Support Again! With Agency-Level security practices and an experienced team who’s been through the thick of it, we give sellers bandwidth on demand without the hassle of hiring, training, or managing. #amazonsellercentral #amazonsupport #ecommerce #amazonbusiness #amazonseller  #amazontips #amazonbusiness  #AmazonStrategis...

24 de abr de 202611 min