The Business Game
Send us Fan Mail [https://www.buzzsprout.com/2379864/fan_mail/new] LEVEL FOUR: $8M to $20M GROWING PAINS & OPERATIONAL COMPLEXITY On today’s episode of The Business Game, we’re sitting down with Melissa Drew, Founder and CEO of InSite BUILD, a construction management firm delivering complex government and institutional projects across the Mid-Atlantic. After a 20-year career leading large-scale construction projects for national contractors, Melissa launched InSite BUILD and landed a $53 million project almost immediately, forcing the company to operate at a level most businesses take years to grow into. Melissa shares the realities of scaling inside the construction industry, why relationships became the foundation of her business, and the leadership lessons she learned after losing key team members during a difficult growth phase. She also explains why empathy has become one of her greatest advantages on job sites, and how she’s building a culture that prioritises both accountability and humanity in a traditionally tough industry. If you’re trying to scale a business, build strong culture, lead teams under pressure, or grow without compromising your standards? This episode is for you! Let’s dive in, with Melissa Drew: • how she landed a $53M project at the very start of the business • the leadership mistakes that cost her valuable team members • why relationships matter more than anything in construction • what “bonding capacity” really means — and why it limits growth • how empathy improves safety, performance, and accountability • the realities of leading in a male-dominated industry • why culture matters most when money is on the line • the systems and structure she invested in from day one • how to keep startup teams motivated during difficult growth phases • why treating people like humans creates better performance Support the show [https://www.buzzsprout.com/2379864/support] Thank you for listening to The Business Game, where real founders break down the real levels of business. Whether you're building at Level 1 ($0–$1M) or scaling through Level 6 and beyond, this show is designed to help you understand exactly where you are, and what it takes to level up. If you enjoyed this episode, please subscribe, follow and leave a review. It helps more founders find the roadmap. For full episodes, level breakdowns and behind-the-scenes content, follow us on YouTube [https://www.youtube.com/@TheBusinessGamePodcast], TikTok [https://www.tiktok.com/@thebusinessgamegroup], LinkedIn [https://www.linkedin.com/company/the-business-game-podcast], Facebook and Instagram. Want to identify your level or learn more about The Business Game framework? Visit www.thebusinessgamegroup.com [http://www.thebusinessgamepodcast.com] It's time to Level Up! We’ll see you at the next level.
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