The Corporate Couch: Work Stories I Only Tell My Friends
What happens when three guys with almost no retail experience decide to open a local goods store? In Keith Bradley’s case, you get Made in KC. Keith, co-founder of Made in KC, shares the story of how a 300-square-foot pop-up featuring 15 local artists grew into one of Kansas City’s most recognizable local brands, with more than 15 locations, including a store in the Kansas City airport. And yes, the founders’ combined retail experience at the beginning was basically one winter break at Williams Sonoma and one summer waiting tables. A retail empire born from vibes, curiosity, and a very brave spreadsheet. Keith’s story starts far from Kansas City, in Southern California, where he grew up thinking he might become a Los Angeles Laker, wearing the surfer uniform without doing much actual surfing, and getting his first skateboard at age two. After his parents divorced, he moved to Boonville, Missouri, a dramatic shift that helped shape one of his biggest strengths: adapting to change and connecting with people from different backgrounds. We talk about: • Moving from Southern California to small-town Missouri • Why he sat at every lunch table in high school • What working at a homeless shelter taught him about people • How family dinners helped spark the idea for Made in KC • Starting with 15 artists in a tiny pop-up space • Learning retail the hard way, including barcodes, inventory, and QuickBooks for Dummies • What Made in KC learned from working with Hallmark • Why shopping local can have a real economic impact • How Kansas City can show up during the 2026 World Cup Keith also shares why Made in KC is not just about selling local products. It is about building a platform for artists, makers, entrepreneurs, and the city itself. This is a conversation about community, adaptability, entrepreneurship, local pride, and what happens when you build a business around the idea that Kansas City is better when Kansas City supports Kansas City. And yes, we also cover California surfer fashion, Truman State University, following a girl to Kansas City, and why sometimes your lack of experience might be your greatest business advantage. This episode is brought to you by... Ever wish your company updates could be less "quarterly earnings report" and more "late-night talk show"? At Pelaccio & Partners, we're revolutionizing internal communications with podcasts that employees actually want to listen to. Imagine podcast episodes that make your employees laugh while staying informed. Our founder, Jeff Pelaccio, doesn't just create podcasts; he creates conversations that break through the noise. Whether you're a growing startup or a massive corporation, we turn your company's story into audio gold. Leadership becomes human. Remote teams feel connected. Your message cuts through the clutter. Jeff is happy to share his insights on improving your culture, increasing employee engagement, and retention. You can contact him via LinkedIn or schedule a Zoom call via this link - 15-minute call with Jeff [https://calendly.com/jeffpelaccio/zoom-15-minute-call-with-jeff]. About Keith: Keith Bradley is co-owner of Made in KC. For the past 10 years, Keith and his business partners have been active in growing and celebrating Kansas City's great artisan and maker community by giving them one of the most robust platforms for selling local goods in the country. Additionally, Keith is passionate about all things Kansas City, including its civic and nonprofit communities. He is a Kansas City Tomorrow Alum and currently serves on the board of both Jackson County CASA and Habitat for Humanity. Keith is married with four kids and resides in Kansas City's Brookside neighborhood.
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