The FireStarter Podcast

The Private Equity Playbook

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today we take a peek behind the curtain into a Leadership Q&A Todd recently held for Service Excellence clients on the topic of private equity, something that many of us in home services have been hearing about for some time now. If you feel intimidated by the prospect of working with PE, Todd will settle those anxieties today by humanizing this behemoth of an industry. Tune in to hear how you, like Todd, can Ignite the Power Within!   Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!    Go out and Ignite the Power Within!

Becoming a Sales Boss with Jonathan Whistman

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Todd is joined today by Jonathan Whistman, author of 'The Sales Boss,' a leading authority on the elements of curating an A-tier sales team in your organization. Tune in to hear how, like Jonathan, you can Ignite the Power Within!   Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!    Go out and Ignite the Power Within!

Roadtripping with Todd and Chris

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. In this episode, Todd is joined by COO of Service Excellence, Chris Elmore, to talk business and nerd out about the Roman Empire while going to visit Dr. Kerry Webb. Tune in to hear how, like Todd and Chris, you can Ignite the Power Within!   Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!    Go out and Ignite the Power Within!

KPIs and Business Metrics with Jeff Saxton and Jeffrey Eisenberg

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. In this episode, Todd is joined by Jeff Saxton and Jeffrey Eisenberg to go in depth on input and output KPIs and how tracking, or the lack of tracking, this data can impact your business to great lengths. Tune in to hear how, like Jeff and Jeffrey, you can Ignite the Power Within!   Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!    Go out and Ignite the Power Within!

Road Tripping with Todd, Shannon, Steve, and Rachel

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. In this episode, we're joined by long time friends and clients, Steve and Rachel Egner. While Steve and Rachel were in hanging with us in Austin, we recorded an impromptu episode on our way to swim at Blue Hold in Wimberley, Texas. This conversation covers topics ranging from input and output KPIs to the ups and downs of being married to an entrepreneur. Tune in to hear how, like Kevin, you can Ignite the Power Within!   Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!    Go out and Ignite the Power Within!