The Simplest Way to Keep Patients Coming Back

Code the Service, Not the Benefit

Are you coding based on the service you provided, or based on what the patient's insurance covers? In this HelpDesk episode, KMC discusses a growing compliance concern: practices selecting CPT codes based on coverage rather than the actual service performed. Learn why coding accuracy matters, how medical review policies can guide documentation and billing, and what every chiropractic office should know about services like 97140 and 97124. ⁠Watch the full video on KMCUniversity.com! [https://kmcuniversity.com/free-stuff/blog/2026/06/chiropractic-coding-compliance/]

10 Common Medicare Billing Mistakes Chiropractors Make

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Medicare claim denials can quickly drain cash flow from your practice, but many of the most common denials are preventable. In this HelpDesk episode, Rebecca breaks down the top 10 Medicare Part B chiropractic claim denials, including documentation deficiencies, modifier errors, ABN mistakes, medical necessity issues, and claim submission problems. Learn what causes these denials and how to protect your revenue through stronger compliance and billing practices. Watch the full video on KMCUniversity.com! [https://kmcuniversity.com/free-stuff/blog/2026/05/top-medicare-chiropractic-denials/]

Maintenance Care Strategies for Chiropractic Practices

What happens after a patient completes active treatment? In this HelpDesk episode, KMC discusses how chiropractic practices can successfully transition patients into maintenance or wellness care without awkward conversations or patient confusion. Learn how better communication, financial clarity, and early education can improve patient retention and help your practice keep more cash. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com! [https://kmcuniversity.com/free-stuff/blog/2026/05/chiropractic-maintenance-care-how-to-keep-patients-engaged-after-active-treatment/]

Beyond Technique: Training the Modern Chiropractor | KMC University and Northeast College of Health Sciences

In this special KMC University Member of the Month episode, leaders from the Northeast College of Health Sciences Community Health Centers share how their partnership with KMC University has helped strengthen clinical education, compliance, documentation, coding, billing, and practice readiness. Learn how Northeast College has integrated real-world business, compliance, and patient care training into its curriculum, helping students graduate better prepared for the realities of modern chiropractic practice. The conversation highlights the value of audits, faculty development, student training, and ongoing consultation in creating stronger outcomes for students, clinicians, and patients alike. Whether you're a chiropractic educator, administrator, or practitioner, this episode offers valuable insight into how strategic partnerships can help bridge the gap between classroom learning and real-world success. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com! [https://kmcuniversity.com/free-stuff/blog/2026/05/kmc-university-may-member-spotlight/]

ICD-10 Specificity: The Key to Fewer Denials

Using vague or “unspecified” diagnosis codes can quietly drain your practice through denials, delays, and audit risk. In this HelpDesk episode, Dr. Erin Stubblefield explains why ICD-10 specificity matters and how stronger documentation leads to stronger coding. Learn how clear assessment findings help support medical necessity, improve reimbursement, and protect your bottom line. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com! [https://kmcuniversity.com/free-stuff/blog/2026/05/icd-10-specificity-chiropractic/]