The New Build
Most founders build software first and a business second. Clément Llehi did it the other way around — and that sequence might be exactly why Makko works. In this episode, Abhinav sits down with Clément, the bootstrapped solo founder of Makko, a facility management company based in France. Starting with no co-founder, no outside funding, and no coding background, Clément spent his early mornings cleaning offices at 5 AM while consulting at Capgemini by day and designing what would eventually become a platform running operations for 300 employees and over 600 enterprise clients by night. He shares the moment he knew it was time to go all in, what it actually takes to earn the trust of major companies when you're a small, self-funded team, and why he restructures his company every six months on purpose. Topics covered: * Leaving a consulting career at Capgemini to start a cleaning company — and why people thought he was making a big mistake * Doing the cleaning himself first, and why that changed every product decision he made * How the pandemic forced him to pause and build the platform that now runs the whole operation * The moment winning his first big enterprise contract made everything feel real * What consulting taught him about user experience — and why the FM industry still hasn't caught up * Building enterprise trust as a small, bootstrapped, founder-led team * Why he deliberately restructures Makko every six to eight months * How AI is changing Makko's internal operations, and what he's thinking about for clients next * The competitor's comment that meant more to him than any client win Find this episode’s full show notes here: * https://bubble.io/blog/the-new-build-09-makko [https://bubble.io/blog/the-new-build-09-makko] Links: Makko: makko.fr [http://makko.fr] Clément on LinkedIn: https://www.linkedin.com/in/clementllehi/ [https://www.linkedin.com/in/clementllehi/] ✦ ✦ ✦ ✦ ✦ Chapters [00:00:00] Why the early days of building Makko felt like the best and worst time of Clément's life [00:00:22] Introducing Clément, founder and CEO of Makko [00:02:23] Why Clément left a consulting career at Capgemini to start a cleaning company [00:03:38] The brutal early grind: cleaning at 5 AM, working 9-5, building the platform at night [00:05:26] Why Clément entered the industry as an operator first rather than building a platform from the outside [00:13:36] Discovering Bubble: How Clément found no-code and built an MVP in a month during COVID [00:15:51] From first clients to 600+ B2B accounts: What earning enterprise trust actually looked like [00:19:06] How a consulting background gave Makko a customer experience edge in a notoriously old-school industry [00:21:43] Overcoming skepticism: Why some people couldn't believe a tech-forward company could also be the best at cleaning [00:24:57] Why Makko deliberately restructures every six to eight months — and what that looks like in practice [00:31:03] Clément's playbook for building a bootstrapped business that enterprise clients can trust [00:33:13] Knowing when to leave your day job: Why you need both traction data and gut instinct [00:36:13] The micro signals most entrepreneurs ignore — and how one small complaint can signal a bigger cultural problem [00:40:16] The competitor compliment that told Clément he was building something truly different
11 episodios
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