The Pluralsight Podcast
What does good instruction really look like? Amy Coughlin has authored nearly 50 courses on Pluralsight covering Azure, AI, and cloud architecture — and she's spent years figuring out exactly what makes technical training land versus what makes learners tune out. In this episode, Amy pulls back the curtain on her approach to course design: why storytelling and real-world experience beat slide decks every time, what organizations consistently get wrong when they try to build training in-house, and why the best instruction is always built around the problem, not the tool. She also makes a sharp distinction that every L&D and technology leader should hear: AI chat tools are task tools, not learning tools. And confusing the two has consequences. In this episode: * What separates instruction that sticks from training that gets forgotten * Why themes, stories, and even corny puns make technical content more effective * The hidden risks of pulling your best SMEs to run internal training * What AI sycophancy means for developers who rely on it too heavily * Why focusing on the problem, not the tool, is the future of content design Chapters: 2:03 — Amy's unconventional path into tech 7:13 — From data platform architect to course author: how Amy found her calling 9:52 — Making complex cloud topics relatable: themes, storytelling, and board games 12:19 — Real-world examples and the value of learning from mistakes 14:15 — What makes good technical content stick (and what falls flat) 18:25 — The human touch in learning: why podcasts and infotainment still win 21:23 — Hands-on labs and why doing beats reading 22:37 — Why organizations struggle when they try to build training in-house 25:48 — Hidden risks of using internal SMEs as instructors 28:08 — Tech debt, vibe coding, and the real cost of underskilled teams 30:24 — Is AI a legitimate learning tool? The sycophancy problem explained 34:55 — The future of content delivery: problem-focused, short-form, and refreshable 37:26 — Advice for parents opening doors to tech careers for their kids 41:11 — Closing thoughts and how to find Amy on Pluralsight Want more insights on AI, security, and cloud? Subscribe to our newsletters: https://plrsg.ht/3MZ78ya [https://plrsg.ht/3MZ78ya] Follow Pluralsight on LinkedIn: https://www.linkedin.com/company/pluralsight/ [https://www.linkedin.com/company/pluralsight/] Amy Coughlin on Pluralsight - https://www.pluralsight.com/authors/amy-coughlin [https://www.pluralsight.com/authors/amy-coughlin] Connect with Amy Coughlin on LinkedIn: https://www.linkedin.com/in/amy-coughlin-07300b44/ [https://www.linkedin.com/in/amy-coughlin-07300b44/] Questions or comments? podcast@pluralsight.com www.pluralsight.com [http://www.pluralsight.com/]
11 episodios
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