The SharePoint Helpdesk

Agents and Your Organization - What's the Strategy?

Send us Fan Mail [https://www.buzzsprout.com/1151498/fan_mail/new] I'm constantly thinking about the AI solution for the enterprise. Like what does that look like? I don't think I've found the answer yet, but I'm getting closer.  I see the power it brings for individuals, but how does that scale for the organization? Efficiently and safely?  Griffin Lickfeldt, my guest today, gives me a glimpse into how we can actually make this happen. Tune in to hear all about it!  #TheConnect 🤝 Check out the Agentic Strategy Blueprint [https://citizendeveloper365.com/agentic-strategy-blueprint-program/] here. Use my code: SPHD30 for 30% off Here's my appearance on Power Talks [https://www.youtube.com/watch?v=r0LhkfhhBYE](Griffin's show) on the Citizen Developer's channel.  The latest episode of the M365 Business Boost show [https://www.youtube.com/watch?v=S1hmi9iL45o&list=PL2whNWYnQf8Kanik5FSryqG_YZreMcPSe&index=60].

Your High Level Guide to SharePoint (and MS Teams) Permissions

Send us Fan Mail [https://www.buzzsprout.com/1151498/fan_mail/new] #TackleBox🥡 SharePoint permissions are confusing. I don't expect the average user to understand how they work, but in this episode I take the time to explain it.  After you're done listening, you won't feel so confused anymore. Promise.  #Announcements📢 Check out my series, Did you know SharePoint could do that? [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] - On TikTok [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] and On YouTube [https://youtube.com/shorts/xN_5SlOq8FI?si=9bzmXOfPimAd8afr]. I'll be starting a new one soon. I don't know what it'll be yet.  #TheConnect🔌 I'm on LinkedIn [https://www.linkedin.com/in/therman-trotman-15790b33] sharing tips on a regular basis. I'm doing the same on TikTok [https://www.tiktok.com/@thesphelpdesk]!

KPIs in SharePoint - A No Brainer

Send us Fan Mail [https://www.buzzsprout.com/1151498/fan_mail/new] #theTackleBox🥡 Why aren't you tracking your KPIs in SharePoint? Did you even THINK you could use SharePoint to track your KPIs? I break down why this is something you might want to consider and the benefits.  #LinkedInLove❤️ This week, I shouted out Drew Tattam [https://www.linkedin.com/in/drew-tattam/] for all the good Power Platform information she posts to LinkedIn (like this [https://www.linkedin.com/posts/drew-tattam_passing-data-between-screens-without-slowing-activity-7417570256874913792-i892?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAcTZxMBZwl_slhAH_UeW3YdDBAFT-HtItk]). Check out her YouTube channel. Here's the video I mentioned where she talks about the People column in Power Apps [https://youtu.be/vMDnvJpjy88?si=n65Yj_imBmTnxYr9].  #ListenerFeedback👋 Shout out to Mallow1-y6g for their comment on my Project Manager video on YouTube [https://youtu.be/k0sjXLgA7kY?si=R0SQMtM6bs8s2VUt]. "I just want to say that your content on SharePoint is amazing and valuable. Most importantly, your passion for it comes through on your vids. Thank you!" #Announcements📢 Check out my series, Did you know SharePoint could do that? [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] - On TikTok [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] and On YouTube [https://youtube.com/shorts/xN_5SlOq8FI?si=9bzmXOfPimAd8afr] #TheConnect🔌 I'm on LinkedIn [https://www.linkedin.com/in/therman-trotman-15790b33] sharing tips on a regular basis. I'm doing the same on TikTok [https://www.tiktok.com/@thesphelpdesk]!

Your Organization Needs a SharePoint Agency (that works like an MSP)

Send us Fan Mail [https://www.buzzsprout.com/1151498/fan_mail/new] #theTackleBox🥡 Do you understand the need for MSPs?  If the answer is yes, then you should understand the need for a SharePoint agency. An external team that handles ALL your SharePoint needs.  Tune into the episode to hear me make my case.  #LinkedInLove❤️ This week, I shouted out Christopher Centofanti for his comment on my post about my top 5 CliftonStrengths results [https://www.linkedin.com/feed/update/urn:li:activity:7419854833354018816?commentUrn=urn%3Ali%3Acomment%3A%28activity%3A7419854833354018816%2C7419856006375178240%29&dashCommentUrn=urn%3Ali%3Afsd_comment%3A%287419856006375178240%2Curn%3Ali%3Aactivity%3A7419854833354018816%29]. He pointed out how 3 of our top 5 strengths overlap. This then prompted him to write a whole post about SharePoint folks and their CliftonStrengths [https://www.linkedin.com/posts/ccento_two-people-can-work-in-the-same-sharepoint-activity-7421544959390027776-wTK3?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAcTZxMBZwl_slhAH_UeW3YdDBAFT-HtItk]. Check him out [https://www.linkedin.com/in/ccento]. He provides Power Platform and SharePoint support.  #ListenerFeedback👋 Shout out to Michelle Mayer Ander for her comment on my Day 9 video in my "Did you know SharePoint could do that [https://www.tiktok.com/@thesphelpdesk/video/7598762074461818142?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551]" series. She said I was making her look like a rockstar at work!  #Announcements📢 Check out my series, Did you know SharePoint could do that? [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] - On TikTok [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] and On YouTube [https://youtube.com/shorts/xN_5SlOq8FI?si=9bzmXOfPimAd8afr] #TheConnect🔌 I'm on LinkedIn [https://www.linkedin.com/in/therman-trotman-15790b33] sharing tips on a regular basis. I'm doing the same on TikTok [https://www.tiktok.com/@thesphelpdesk]!

Stop Running Critical Processes Out of Your Inbox

Send us Fan Mail [https://www.buzzsprout.com/1151498/fan_mail/new] #TheTackleBox🥡 Email is great for conversation. It’s terrible for managing processes that repeat, have deadlines, or require shared ownership.  I was a little annoyed by an RFP (Request for Proposal) I saw recently. It asked respondents to "please send all questions" to a specific person's email address! I had a whole different episode planned, but I was so fired up about this, I had to change course.  #LinkedInLove❤️ This week, I shouted out Guy Timberlake for his comment [https://www.linkedin.com/feed/update/urn:li:activity:7416551270687236097?commentUrn=urn%3Ali%3Acomment%3A%28activity%3A7416551270687236097%2C7416633506795253761%29&replyUrn=urn%3Ali%3Acomment%3A%28activity%3A7416551270687236097%2C7416648284041011200%29&dashCommentUrn=urn%3Ali%3Afsd_comment%3A%287416633506795253761%2Curn%3Ali%3Aactivity%3A7416551270687236097%29&dashReplyUrn=urn%3Ali%3Afsd_comment%3A%287416648284041011200%2Curn%3Ali%3Aactivity%3A7416551270687236097%29] on a post by Aubrey Gainfort about doing market research [https://www.linkedin.com/posts/aubrey-gainfort-ab6091a_marketresearchmonday-govcon-education-activity-7416551270687236097-zDNY?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAcTZxMBZwl_slhAH_UeW3YdDBAFT-HtItk]. Guy is a GovCon expert and he runs The ASBC [https://theasbc.org/]. If you're in GovCon and need expert help, visit his site [https://theasbc.org/]. Also, here's the episode of Aubrey's podcast (Breaking the Standard [https://podcasts.apple.com/us/podcast/how-small-businesses-can-use-sharepoint-to-their-advantage/id1513828358?i=1000683700430]), that I was on (talking about SharePoint, of course).  #ListenerFeedback👋 Shout out to TryVirgo08 for their comment on this video (Day 4 of Did you Know SharePoint could do that [https://www.tiktok.com/@thesphelpdesk/video/7596787819679386910?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551]). Thanks for the love! Always appreciated.  #Announcements📢 If you want to build a better task list than you would in Excel, check out my YouTube video, Microsoft SharePoint Task Management: Full Course [https://youtu.be/-ZSvGmxxahc?si=at3TMXjot8HKFUSJ] #TheConnect🔌 I'm on LinkedIn [https://www.linkedin.com/in/therman-trotman-15790b33] sharing tips on a regular basis. I'm doing the same on TikTok [https://www.tiktok.com/@thesphelpdesk]!   Here's my series, Did you know SharePoint could do that? - On TikTok [https://www.tiktok.com/@thesphelpdesk/video/7595604417085181214?is_from_webapp=1&sender_device=pc&web_id=7597664253336618551] and On YouTube [https://youtube.com/shorts/xN_5SlOq8FI?si=9bzmXOfPimAd8afr]