The Treasury Whisperer’s Talkcast Podcast

Episode 47 - Why Banks Struggle to Grow Treasury Revenue - and How to Fix It with Tom Hessen (9Lenses)

42 min · 29 de abr de 2026
Portada del episodio Episode 47 - Why Banks Struggle to Grow Treasury Revenue - and How to Fix It with Tom Hessen (9Lenses)

Descripción

THIS EPISODE IS SPONSORED BY 9LENSES In this episode of the Treasury Whisperer’s Talkcast Podcast,host Seth Marlowe interviews Tom Hessen, CEO of 9Lenses (www.9lenses.com [http://www.9lenses.com]). They explore the challenges banks face in building meaningful client relationships, emphasizing the disconnect between relationship managers and treasury specialists and the limitations of traditional sales approaches. Tom discusses how shifting from transactional conversations to advisory-led consultations can unlock growth, highlighting the role of AI and digital tools in improving discovery, accelerating sales cycles, and enabling bankers to deliver more value at scale. He further provides insights into how banks can better engage clients, uncover hidden opportunities, and evolve toward a more consultative model. This episode is essential for banking leaders, bankers/relationship managers and treasury sales professionals looking to deepen relationships and drive sustainable growth. Links: Tom Hessen on LinkedIn: https://www.linkedin.com/in/tomhessen/ [https://www.linkedin.com/in/tomhessen/] 9Lenses on LinkedIn: https://www.linkedin.com/company/9lenses/ [https://www.linkedin.com/company/9lenses/] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/treasurywhisperer/] The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: https://buymeacoffee.com/treasurywhisperer [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness.

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54 episodios

episode Episode 53 - Full Reserve Banking, Blockchain Settlement, and the Search for Truth with Scott Shay of N3XT artwork

Episode 53 - Full Reserve Banking, Blockchain Settlement, and the Search for Truth with Scott Shay of N3XT

In this episode of The Treasury Whisperer’s Talkcast Podcast, host Seth Marlowe interviews Scott Shay, founder of N3XT (www.n3xt.io [http://www.n3xt.io]) and co-founder of Signature Bank, for a wide-ranging conversation on full reserve banking, blockchain-based settlement, programmable money, and the future of financial infrastructure. Scott explains how N3XT’s model differs from traditional fractional reserve banking, why 24/7 real-time movement of money can matter for corporate treasurers, and how use cases like intercompany funding, payroll, cross-border settlement, and working capital optimization could change with immediate finality. Seth and Scott also revisit Signature Bank, Signet, and the 2023 regional banking crisis before expanding into Scott’s work as an author on faith, conspiracy theories, antisemitism, academia, and the importance of grounding institutions in trust and truth. Links: Scott Shay on LinkedIn: https://www.linkedin.com/in/scott-shay/ [https://www.linkedin.com/in/scott-shay/] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/⁠ [https://www.linkedin.com/in/treasurywhisperer/]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: ⁠⁠⁠⁠⁠⁠https://buymeacoffee.com/treasurywhisperer⁠⁠⁠⁠⁠⁠ [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness.

18 de jun de 202641 min
episode Episode 52 - Treasury's New Toolkit: From Cash Visibility to Payment Anomaly Detection with Leo Gil (Bottomline) artwork

Episode 52 - Treasury's New Toolkit: From Cash Visibility to Payment Anomaly Detection with Leo Gil (Bottomline)

In this episode of The Treasury Whisperer’s Talkcast Podcast,host Seth Marlowe interviews Leo Gil, Vice President of Product at Bottomline (www.bottomline.com/us/cash-management [http://www.bottomline.com/us/cash-management]). They explore how treasury teams are evolving from manual, back-office processes toward more strategic, data-driven cash and payments operations. Leo discussesBottomline’s role in helping corporates automate payments, improve cash visibility, strengthen forecasting, and connect fragmented bank and ERP data across global organizations. The conversation also covers the practical use of AI in treasury, including cash forecasting, payment anomaly detection, fraudprevention, and faster access to critical financial data. Links: Leo Gil on LinkedIn: https://www.linkedin.com/in/leonardobgil/ [https://www.linkedin.com/in/leonardobgil/] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/ [https://www.linkedin.com/in/treasurywhisperer/]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: ⁠⁠⁠⁠⁠https://buymeacoffee.com/treasurywhisperer⁠⁠⁠⁠⁠ [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness.

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episode Episode 51 - Rules, Rails, Risk, and Real-Time Reality with Elyssa Morgan (NEACH) artwork

Episode 51 - Rules, Rails, Risk, and Real-Time Reality with Elyssa Morgan (NEACH)

In this episode of The Treasury Whisperer’s Talkcast Podcast, host Seth Marlowe interviews Elyssa Morgan, senior payments and growth leader at NEACH (www.neach.org [http://www.neach.org]) and host of the Payments on Tap podcast. They explore the evolving payments landscape, from ACH education andoperational risk to RTP, FedNow, stablecoins, fraud, and the growing need for financial institutions to think more strategically about payments. Elyssa shares how her career moved from branch banking to back-office operations topayments leadership, and why regional payment associations like NEACH play an important role in helping community banks, credit unions, fintechs, and corporates navigate change. The conversation also covers compliance as a growthengine, the ongoing battle against check fraud and authorized payment scams, the importance of customer behavior in payment strategy, and why the future ofbanking will be shaped by convenience, speed, trust, and relevance. Links: Elyssa Morgan on LinkedIn: https://www.linkedin.com/in/elyssamorganaap/ [https://www.linkedin.com/in/elyssamorganaap/ ] NEACH Payments on Tap Podcast: https://www.neach.org/Podcasts/Payments-on-Tap [https://www.neach.org/Podcasts/Payments-on-Tap] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/treasurywhisperer/] The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: ⁠⁠⁠⁠https://buymeacoffee.com/treasurywhisperer⁠⁠⁠⁠ [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness.

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In this episode of the Treasury Whisperer’s Talkcast Podcast,host Seth Marlowe interviews Will K. Grace, Founder and CEO of DeNovo Treasury LLC (https://www.denovotreasury.com/ [https://www.denovotreasury.com/]). They explore the evolution of treasury management in community banks and credit unions, emphasizing why treasury is no longer optional for financial institutions looking to grow commercial relationships, retain deposits, and compete beyond traditional community banking models. Will discusses thechallenges smaller institutions face around treasury product gaps, relationship manager alignment, operational readiness, instant payments, vendor strategy, and AI adoption. He also provides practical insights on how community financialinstitutions can modernize treasury capabilities, prepare for real-time payments, and build long-term strategies that support growth, client retention, and stronger commercial banking execution. Links: Will K. Grace on LinkedIn: ⁠ [https://www.linkedin.com/in/julia-c-carreon-8318674/]https://www.linkedin.com/in/willkgrace/ [⁠⁠https://www.linkedin.com/in/willkgrace/] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/treasurywhisperer/] The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: ⁠⁠⁠https://buymeacoffee.com/treasurywhisperer⁠⁠⁠ [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness.

26 de may de 202644 min
episode Episode 49 - Inside a Corporate Takedown, Executive Power, and the Weaponization of HR with Julia Carreon artwork

Episode 49 - Inside a Corporate Takedown, Executive Power, and the Weaponization of HR with Julia Carreon

In this episode of the Treasury Whisperer’s Talkcast Podcast, host Seth Marlowe interviews Julia Carreon, former Global Head of Platform and Client Experience for Citi Wealth and co-author of the forthcoming book Walking on Broken Glass. They discuss Julia’s rise through leadership roles at Wells Fargo and Citi, the operational and cultural differences between large financial institutions, and the realities of navigating executive power structures inside corporate America. Julia shares her personal experience with what she describes as a corporate “takedown,” discussing leadership politics, toxic workplace dynamics, HR investigations, reputation management, and the psychological impact of public scrutiny. She also provides insights into systemic challenges facing women in leadership, the concept of “weaponized HR,” and practical lessons for recognizing and navigating high-risk corporate environments. Links: Julia Carreon on LinkedIn: https://www.linkedin.com/in/julia-c-carreon-8318674/ [https://www.linkedin.com/in/julia-c-carreon-8318674/] Pre-Order Julia's Book "Walking on Broken Glass": https://walkingonbrokenglass.com/ [https://walkingonbrokenglass.com/] Seth Marlowe on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/treasurywhisperer/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/treasurywhisperer/] The Treasury Whisperer's Talkcast Podcast on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasury-whisperer%E2%80%99s-talkcast-podcast/] The Treasury Whisperer Network on LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/treasurywhisperernetwork/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/company/treasurywhisperernetwork/] Support The Treasury Whisperer's Talkcast Podcast by Becoming a Patreon Member: ⁠⁠https://buymeacoffee.com/treasurywhisperer⁠⁠ [https://buymeacoffee.com/treasurywhisperer] The Treasury Whisperer's Talkcast Podcast is a production of Treasury Whisperer LLC © 2025-2026 Any re-broadcast, re-transmission or other use of this podcast without the expressed written consent of Treasury Whisperer LLC is strictly prohibited. Disclaimer: The views and opinions expressed by the host and guests are their own and do not necessarily reflect those of their current or prior employers or affiliated organizations. All content is provided for informational and educational purposes only and should not be construed as financial, investment, legal, or professional advice. While efforts are made to ensure accuracy, no guarantees are made regarding completeness or timeliness. In addition, the opinions expressed are strictly opinions and not legal facts.

21 de may de 202644 min