What the H*LL is customer service REALLY ?

What the H*LL is customer service REALLY ?

Episode 3: Professor Keely explores a few recent experiences that highlight how LOW the bar of 'customer service' (as a product/service) has fallen in veterinary and renovation contractor services. She has SO many case study examples but these recent examples really made her...angry. Visit Professor Keely's other social media platforms by clicking HERE [https://hoo.be/professorkeely] to learn more.

No Restaurant Parking - Violators Will Be Towed!

Episode 2: Have you ever seen this sign and really thought about what it means? I did when I visited a small 50+-year-old restaurant in Plymouth, Michigan. What I learned just pissed me off about this David and Goliath story. The "signs" of retaliation come in many forms. Dogtopia Yelp Reviews [https://www.yelp.com/biz/dogtopia-plymouth?adjust_creative=duckduckgo&hrid=T9be8x4NHOa4_HjzgK8DTA] Bodes Corn Beef House Reviews [https://www.tripadvisor.com/Restaurant_Review-g42601-d925834-Reviews-Bode_s_Corn_Beef_House-Plymouth_Michigan.html#REVIEWS] Disclaimer: The comments made in this podcast are based on the expert professional opinion of Professor Keely (and any guests) from outside information collected intended for educational and entertainment purposes of the podcast.

Episode 1: Intros

Welcome to the Angry Amy Podcast! I am your host, Professor Amy Keely, and this podcast is where I plan to vent my frustrations and observations about broken systems and my solutions for fixing them. I have been called a Renaissance woman given I have worked in many industries at many levels so I have a wide variety of interests and experiences. This podcast will be a mix of audio and video episodes where I can just share what frustrates me while interviewing experts around the world in a wide variety of specialties. I also want to listen to the frustration of my listeners who would like expert advice and recommendations for successfully navigating these broken business systems that are everywhere! Make sure to subscribe, like, and comment so I can see and hear from you! To learn more about Professor Keely and her other social media platforms, visit this LINK [https://hoo.be/professorkeely].