13.Eyes on the Windshield: A Smarter Approach to Board Governance with Lynn Daly

14.Selling the Message of Palliative Care with Marian Grant

What happens when a former beauty industry marketer discovers a mission far more meaningful than cosmetics? In this episode of Another Word for Living, host Susan Wallace talks with Marian Grant about her journey from marketing makeup with supermodels to championing palliative care — what she calls “the best product” she’s ever sold. Together, they explore why messaging matters, how language shapes public understanding of serious illness and supportive care, and the work behind the SeriousIllnessMessaging.org [https://seriousillnessmessaging.org/?utm_source=chatgpt.com] initiative.

13.Eyes on the Windshield: A Smarter Approach to Board Governance with Lynn Daly

What should boards focus on to lead organizations successfully into the future? Lynn Daly, executive vice president at HJ Sims, joins host Susan Wallace for a thoughtful conversation on governance and organizational leadership. Daly breaks down key leadership trends, the do’s and don’ts of strong, effective boards, and the resources board members should understand before stepping into their roles. Using a powerful driving metaphor, Daly explains why boards must balance reviewing the “rearview mirror”—financials and past performance—without letting it dominate the conversation. While understanding where an organization has been is important, the windshield is far larger for a reason: it’s where leaders should spend most of their time, focused on strategic priorities, generative thinking, and what lies ahead. This episode offers practical insights for boards looking to move from oversight to forward-looking leadership. Reach Lynn: ldaly@hjsimms.com, 312-505-5688 More resources from LeadingAge: https://leadingage.org/topic/effective-governance-in-aging-services/ [https://leadingage.org/topic/effective-governance-in-aging-services/]

12.Resident Rights in Action: A Conversation with Leilani Pelletier

Host Susan Wallace sits down with Leilani Pelletier, Ohio's Long-Term Care Ombudsman, to explore the exciting changes with Ohio’s Ombudsman program and what it means to serve as a trusted voice for residents. Together, they reflect on the meaning of advocacy during Resident Rights Month and spotlight the newly launched Ohio Residents’ Rights Council, created to strengthen and elevate residents’ voices across the state.

11.Keeping Up the PACE in Ohio

What’s PACE — the Program of All-Inclusive Care for the Elderly — who’s it for and why does Marcie Campbell love it so much? (Hint: hugs are involved) Join Susan Wallace and Marcie from Buckeye PACE for a fun and insightful chat about how this unique model of care helps Ohio’s seniors stay healthy, safe, and connected to their communities and how it's expanding across the state.

10.Live from the 2025 Annual Conference: A Year in Review

Recorded live at the 2025 Annual Conference and Trade Show, this episode of Another Word for Living… brings you straight into the heart of the action with more than 400 colleagues and friends. Host Susan Wallace sits down with LeadingAge Ohio’s outgoing chair, Kristi Strawser, and incoming chair, Rick Marshall, for a thoughtful conversation about the past year’s milestones—PACE expansion, advocacy wins, stronger partnerships, and new member-focused programs—and a look at what’s ahead for the association’s future. #LAO2025 #OlderOhioans #Seniors #Associations