Architects of Change

It’s the 21st century and everything is customer-first. So how do businesses collaborate successfully to benefit the ecosystem and their customers? We chat to John Lyons, Partner at PwC, and Andrew Dapre, Global Partnerships Lead at Microsoft, about how partnering has many perks.

How does the CEO of a North American credit Union relax? How did she get to where she is today, and what’s the surprising advice she has for those looking to succeed in finance? In this special North American episode Nina Mohanty speaks with Carrie Forbes, CEO of League Data about success, failure and her passion for the arts.

Data is the most valuable commodity in the world, and the world wants ever-increasing personalisation and top-tier customer experience when working with data - but how does the world continue to achieve this, whilst ensuring products are both optimised, but more importantly secure? In this episode, we speak to Bronwyn Boyle, Chief Information Security Officer at Mambu, to discuss cyber security measures, education, and initiatives; and the responsibilities that both customers and companies have when it comes to using and innovating modern technology.

Jay Haynes, founder of thrv.com [https://protect-eu.mimecast.com/s/wPprCN92ri0x1P2iD8UIr?domain=thrv.com] and Kevin Trilli, CPO at Mambu, who also happen to be live music fans from way back when explain how innovations in technology, and a revolution in product roadmapping can help revive fan-economies and ensure that creativity and innovation don’t come at a cost to customer centricity.

How and why has ‘customer-centricity’ become so synonymous with fintech, and have we yet reached the sweet spot between technology and personalisation? We sit down with Chief of Staff to Mambu’s CEO Sabrina Dar, and innovation specialist Pete Trainor as we dig into the intersection of health & wealth.