Behind The Brand
Takeaways * Sustainable growth isn't always linear. Year three for Moxie Creative brought more challenges than year two, and Kelly says that working harder for the next client has actually made it more fun, not less. * Communicating the value of senior creative expertise is one of the hardest things an agency can do. The work is better because the people know better, and finding the language to say that clearly is its own strategic goal. * Consistency is a competitive advantage. Moxie has published Behind the Brand for over a year and 67+ episodes, and they credit external accountability (hi, Abbey) as a big reason they haven't quit. Moxie Creative just turned three, and Taylor, Kelly, and Creative Director Michael Nelson sat down to do what most agency owners never make time for: reflect. This episode covers the honest version of year three, not the highlight reel. Kelly describes it as a year of coming up for air after year two's breakneck pace, a stretch that forced them to finally look at their internal processes, update a website they'd let go untouched for a full year, and think seriously about what they actually want the business to be. Michael's evolution into the Creative Director role is a quiet thread through the whole conversation. He doesn't frame it as a promotion or a power shift. He calls it a natural alignment, and Taylor and Kelly back that up, describing how the team gravitates to him not because he demands it but because the structure now gives him the permission and the platform to do what he's always done. Kelly gets into something she's been chewing on: Moxie competes with agencies that have a fraction of their experience, and the proposals look the same on paper. Her goal for year four is to build a consulting arm that actually articulates what 30+ years of combined creative leadership brings to the table, going beyond the deliverable to the strategy, the intuition, and the nuance that AI tools and Canva templates simply can't replicate. The episode closes with team dynamics, Addy wins, a very enthusiastic pitch for a Gen X social media reel, and the kind of warm, honest chemistry that has kept this podcast going for over a year. If you want to know what it looks like to run a creative business with integrity, intention, and a solid dose of humor, this is the episode. Key Topics Covered: * Celebrating Moxie Creative's three-year anniversary * Honest reflections on year three: slower growth, harder work, and what that taught them * Michael Nelson's growth into the Creative Director role and what that looks like day to day * Team expansion: how Tyler and Macky came on board and changed the agency's capacity * Winning Addy awards in new categories, including photography and video Youtube: https://www.youtube.com/@wearemoxiecreative [https://www.youtube.com/@wearemoxiecreative] Facebook: https://www.facebook.com/wearemoxiecreative [https://www.facebook.com/wearemoxiecreative] Instagram: https://www.instagram.com/wearemoxiecreative/ [https://www.instagram.com/wearemoxiecreative/] Behance: https://www.behance.net/moxiecreative [https://www.behance.net/moxiecreative] LinkedIn: https://www.linkedin.com/company/wearemoxiecreative [https://www.linkedin.com/company/wearemoxiecreative] Website: www.moxiecreative.com [http://www.moxiecreative.com]
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