Brand Builders Podcast W/ Daron Pacheco

What Keeps Employees Loyal For 17+ Years (It's Not Money) | Ft. Trista Vincent

1 h 2 min ยท 27 apr 2026
aflevering What Keeps Employees Loyal For 17+ Years (It's Not Money) | Ft. Trista Vincent artwork

Beschrijving

What does it take to stay at a company for 17 years โ€” and actually love it? Trista, Support Director at Exceptional Brands LLC, sits down with Daron on the Brand Builders Podcast to share her journey from small-town Dalhart, Texas to managing marketing and operations across six Buffalo Wild Wings locations and Miguel's Mex Tex Cafe in Abilene and beyond. In this episode, Trista opens up about learning marketing from scratch with zero formal training, keeping every single employee during COVID without a single layoff, and how a faith-first leadership culture is the real reason people stay for decades โ€” not just years. Whether you're a business owner, a team leader, or someone trying to figure out how to build something that lasts โ€” this one's for you. ๐Ÿ”‘ In This Episode: How Trista went from restaurant GM to running support for an entire multi-city franchise group Why she believes community-first marketing outperforms paid ads every time The leadership style that keeps a VP around for 30 years and an hourly employee for 18 What really happened inside Exceptional Brands during COVID โ€” and how they came out stronger Her honest take on AI tools in the restaurant and marketing world How faith completely reshaped her approach to work, leadership, and life after 2020 ๐Ÿ“ Connect With Our Guest: ๐Ÿ“ง marketing@exbrandstx.com ๐ŸŒฎ Miguel's Mex Tex Cafe โ€” https://www.miguelsmextexcafe.com ๐Ÿ— Buffalo Wild Wings โ€” https://www.buffalowildwings.com Work With Howdy Media: ๐ŸŒ https://howdy-media.com ๐Ÿ“ธ Follow us on Instagram & Facebook @HowdyMedia SPONSOR THE BRAND BUILDERS PODCAST: https://www.howdy-media.com/brand-builders-podcast โฑ๏ธ Chapters: 00:00 โ€” Welcome & Intro 00:43 โ€” Trista's 17-Year Journey with Exceptional Brands 02:57 โ€” Growing Up in Dalhart, Texas 04:20 โ€” Books & Podcasts That Shaped Her Walk 07:40 โ€” Did She Ever See This Role Coming? 08:56 โ€” What Her Day-to-Day Actually Looks Like 10:50 โ€” How Community-First Marketing Was Born 16:42 โ€” Why People Stay for 17, 18, Even 30 Years 20:10 โ€” The Culture at Miguel's (Shoutout Miss Ruth!) 22:18 โ€” Surviving COVID Without a Single Layoff 30:28 โ€” Faith, Church Community & Real Relationships 34:31 โ€” What She Really Thinks About AI 59:50 โ€” How to Connect With Trista & Exceptional Brands #BrandBuildersPodcast #FaithAndBusiness #RestaurantLeadership #AbileneTX #BuffaloWildWings #Miguels #CommunityMarketing #ServantLeadership #SmallBusiness #ChristianEntrepreneur #HowdyMedia

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aflevering What Keeps Employees Loyal For 17+ Years (It's Not Money) | Ft. Trista Vincent artwork

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