More on Customer Support & Why it Matters with Jordan Jolly

More on Customer Support & Why it Matters with Jordan Jolly

In Part 3 of our interview with Cetec ERP’s Jordan Jolly, Taylor, Scott, and Jordan talk through the factors that make implementations successful, the mistakes that can derail them, and the customer support philosophy behind helping companies navigate change with confidence. We want to hear from you! For questions, comments, or feedback, email podcast@cetecerp.com

Customer Service, Implementations & What Keeps Us Up at Night with Jordan Jolly (Part 2)

In Part 2 of our interview with Cetec ERP’s Jordan Jolly, Taylor and Scott ask a wide range of questions covering everything from customer service and implementation strategy to leadership lessons, book recommendations, and the things that keep us thinking after hours. They touch on what makes implementations successful, what can derail them, and some of the ideas that shape the business and culture at Cetec ERP.

From Early Days to Impact with Jordan Jolly from Cetec ERP (Part 1)

In Part 1 of our 3-part series, Jordan Jolly shares his early days at Cetec ERP, his journey with the company, and the foundation behind a customer-first approach. From humble beginnings to building something that lasts, Jordan walks through his story at Cetec ERP. We want to hear form you! Email podcast@cetecerp.com

Hiring Smarter, Growing Rural, and Building their Way with Perry Hooge

In this week's episode, Taylor and Scott sit down with Perry Hooge from American Syscomptel to break down how his team operates. They talk hiring processes, scaling sustainably, and why investing in rural community is a core value to the company. They dive into what it takes to find the right people, create meaningful opportunities, and build a business that doesn’t just grow, but makes an impact where it matters most. We want to hear form you! Contact us at podcast@cetecerp.com

Figuring It Out as You Build with Betsy Cunnane

This week, Taylor and Scott sit down with Betsy Cunnane from Solutions Manufacturing to talk through the real-world side of running and scaling a manufacturing business. From ERP implementation challenges to part numbering strategies, Betsy shares how thoughtful systems and tough strategic decisions shape long-term success. We want to hear from you! For questions, comments, or feedback email podcast@cetecerp.com