4. From Hype to Real Impact: How to Successfully Adopt AI in Commercial Real Estate

4. From Hype to Real Impact: How to Successfully Adopt AI in Commercial Real Estate

AI is moving quickly from industry buzzword to business necessity—but what does successful adoption actually look? In this episode, we’re joined by Aliza Carpio, Senior Director of Technology and Product Manager at Building Engines, for a practical conversation on how CRE organizations can move beyond the hype and implement AI in ways that drive measurable impact. Learn why clean, standardized data is the foundation for effective AI, what it takes to build an AI Center of Excellence that supports teams across the organization, and more. Whether you’re just beginning to explore AI or looking to scale existing initiatives, this episode offers actionable guidance for turning emerging technology into operational value. - This episode is brought to you by Building Engines [https://www.buildingengines.com/]. - Chapters: 00:00 Introduction 03:08 Aliza’s Career Journey 05:46 Hype vs. Actual Progress for AI in CRE 07:13 Adoption Trends in the Industry 08:38 AI’s Challenges in Measurable ROI and Impact 09:51 Frequently Asked Questions 10:33 Why AI Will Be Considered Table Stakes in Modern Property Operations 11:07 Missed Opportunities in Property Management Workflow 12:00 How Automation can Revolutionize Invoice Processing & Operational Tasks 14:08 Advice for Property Managers Overwhelmed by AI adoption 15:44 Training and Organization Support for AI Success 17:19 Sponsored Message 18:13 2026 BOMA International Conference & Expo 18:38 Critical Role of Clean Data& Standardization 21:53 How Inconsistent Data Naming Conventions Impact AI Insights 23:14 Shadow AI & Evaluating Vendors 24:55 Starting Within: Real Need 26:14 Building an AI Center of Excellence (COE) 27:13 COE: Key Roles & Responsibilities 29:17 Moving from Strategy to Measurable Execution 30:15 The “Love” Metric 31:10 Conclusion

3. How to Maximize & Leverage Your BOMA Conference Experience

What makes the BOMA International Conference & Expo a must-attend event for CRE professionals? In this episode of Building Excellence, we’re joined by BOMA Fellows Rich McClure and Missy Quinn to share insider insights on how to make the most of your conference experience—from navigating the expo floor to their can’t-miss sessions. Plus, they offer practical strategies for demonstrating conference ROI, maximizing on-site value, and bringing actionable insights back to your team. Whether you’re a first-time attendee or a seasoned professional, this episode is your guide to learning more, connecting deeper, and getting the most out of the BOMA Conference. - This episode is brought to you by Building Engines. [https://www.buildingengines.com/] - Chapters 00:00 Introduction 03:47 Memorable BOMA Conferences 05:40 Value of Attending BOMA Conference 06:44 Real World Application of Value 08:37 Sessions You Can’t Miss 11:24 Justifying Conference Attendance 14:20 Sponsored Message 15:11 2026 BOMA International Conference & Expo 15:35 Tech Walks on the Expo Floor 14:41 New Initiatives: Tech Walks 17:43 Top Issues Facing CRE in 2026 19:40 A Story of J. Michael Coleman 22:33 The J. Michael Coleman Scholarship 25:07 Key Takeaways

2. The AI-Driven Future Is Already Here—What CRE Needs to Know

AI is changing how commercial real estate operates, so what should you know before making your next technology discussion? In this episode, we’re joined by Brian Sutherland, Vice President of Commercial at Yardi, for a candid conversation on how AI is already transforming the industry. Learn how Yardi is integrating AI and large language models to drive operational efficiency, automate routine tasks, and elevate customer service. Explore why data readiness is critical, what CRE leaders should be doing now to prepare for an AI-driven future, and how trusted technology partnerships can help organizations navigate rapid change. A must-listen for anyone looking to stay ahead as innovation accelerates. - This episode is brought to you by Yardi [https://www.yardi.com/solution/property-management-software/]. - Chapters: 00:00 Introduction 01:39 Yardi’s and Its Role in Real Estate 02:50 Brian’s Journey in the Industry 04:25 The Shift in AI Conversations 05:50 C-Suite Perspectives on AI Integration 07:13 People Affected by AI 08:48 Data Security and AI Compliance 10:06 Model Context Protocol Connectors Explained 11:42 Use Cases for AI 12:43 Sponsored Message 13:18 BOMA 2026 Conference 13:40 Agents and Daily Workflows 15:18 Example of Future Agents at Scale 18:04 Property Managers Use Case 19:30 3 Pillars for AI Rollout 20:32 Most Common Misconception 21:41 Advice on Preparing for a Data Driven Future 23:00 The Future of AI and CRE 24:24 Conclusion

1. Navigating the Evolving Landscape of Industrial Real Estate: Insights from Luci Smith

The industrial real estate sector is undergoing significant changes, driven by evolving tenant expectations and technological advancements. In the inaugural episode of Building Excellence, a CRE podcast, Luci Smith (BOMA International Chair & CEO, Director of Property Management at Link Logistics) joins us and shares her insights on the current state of the industrial logistics market and how property managers can adapt. Discover strategies for leveraging partnerships, the impact of AI, and how to navigate industry challenges to maintain in this dynamic environment. - This episode is brought to you by Yardi [https://www.yardi.com/solution/property-management-software/]. - Chapters: 00:00 Introduction 03:08 Luci's Career Journey in Industrial Real Estate 06:16 Current State of the Industrial Logistics Market 08:38 Leveraging Partnerships in Property Management 11:19 Impact of AI and Data Centers on Industrial Real Estate 13:46 Permitting Reform Advocacy 14:20 Sponsored Message 14:55 BOMA 2026 Conference 15:18 Luci Learning Moment 17:20 A Top Concern in CRE: Workforce 19:52 Bridging Generational Divides with Knowledge Transfer 21:53 Reflections on Her Leadership and Future Advice 24:35 Takeaway: Reinvention in the Industry