She Said Vs She Said - Chart Documentation and Insured Support

She Said Vs She Said - Chart Documentation and Insured Support

In this episode claims manager Joe Sheahan discusses a case involving an infection which develops after a stem cell injection therapy.  Joe brings to light the importance of file documentation and consistent procedure practices.  In addition, we hear an example of how MedPro Group comes along side and supports their insureds when they start to become weary of the often times long claim defense process.

Plastic Surgery Patient Red Flags

In this episode claims manager Summer Heil discusses a case where a plastic surgery patient is unhappy with her surgical outcome despite only receiving the first surgery in a multi-surgery procedure.  Summer outlines red flags that the patient exhibited prior to surgery which the surgeon may have utilized to determine that the patient wasn't a fit for their practice.  Aspects of the highly subjective nature of cosmetic surgery outcomes are also discussed.

Noncompliant Patient Turns Into A 14 Year Long Claim Part 2

Claims manager Kurtis Marshall brings us part two of a two part series involving a case that lasted for 14 years.  In this episode Kurtis discusses the trial that resulted from the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer.  Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.

Noncompliant Patient Turns Into A 14 Year Long Claim Part 1

In this episode, claims manager Kurtis Marshall brings us part one of a two part series involving a case that lasted for 14 years.  Kurtis discusses the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer.  Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.

Foreign Countries and Poor Historians

In this episode MedPro Group's claims consultant, Barri Orlow discusses a challenging case involving a patient with sickle cell anemia where the patient did not provide the physician with good information about their health history.