Dental Office Rescue with Linda Kane

Dental Risk Manager Linda Harvey on Hidden Risks in Dental Practices

The biggest risks in your practice may be the ones you never see coming. Most dental mistakes don't happen because people don't care. They happen because of communication breakdowns, training gaps, documentation issues, and assumptions that quietly build risk over time. In this episode, Linda Kane sits down with Linda Harvey, founder of Dental Compliance Institute and a nationally recognized expert in dental risk management. From patient deaths tied to lengthy procedures to a case involving unsterilized instruments being used on a patient without anyone knowing, Linda shares the hidden risks she sees repeatedly in dental practices—and the simple systems that help prevent them. They Explore: • The "silent failures" happening in dental offices today • Why communication breakdowns create patient safety risks • Real-world examples of near misses and preventable mistakes • Documentation and record-keeping risks practices often overlook • Better onboarding and training strategies for dental teams • The role leadership plays in creating accountability and safety "Safety is a competitive advantage." Because great risk management doesn't just protect compliance—it protects patients, teams, reputations, and profitability. Connect & Learn More Linda Kane & Dental Office Rescue https://www.dentalofficerescue.com/ [https://www.dentalofficerescue.com/] Dental Compliance Institute https://dentalcomplianceinstitute.com/ [https://dentalcomplianceinstitute.com/] Compliance Train the Trainer Courses & Membership Community https://dentalcomplianceinstitute.com/our-courses/ [https://dentalcomplianceinstitute.com/our-courses/] 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co [https://parkerkane.co/] | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

The Human Side of Dental Practice Transitions with Christine Diehl

Buying or selling a dental practice isn’t just about contracts and numbers — it’s about people. In this episode, Linda Kane sits down with Christine Diehl, founder of DSO Team Transition and author of Heart of the Handoff, to discuss how dentists can mitigate risk, reduce turnover, build trust, and stabilize teams during practice acquisitions and ownership transitions. Christine shares practical insights on leadership, communication, team retention, and why the first 90 days after a transition matter so much. In This Episode: - Common mistakes new owners make - Why trust is critical during transitions - How to reduce team turnover after acquisitions - Communication strategies that build stability - Leadership tips for the first 90 days - Special Offer Christine is offering a free 30-minute “Transition Readiness” consultation. The first 10 doctors who mention the Dental Office Rescue Podcast will receive exclusive pricing. DSO Team Transition https://www.dsoteamtransition.com/ [https://www.dsoteamtransition.com/] Connect with Christine https://www.linkedin.com/in/christine-diehl-rdh/ [https://www.linkedin.com/in/christine-diehl-rdh/] Connect with Linda Kane https://www.dentalofficerescue.com/ [https://www.dentalofficerescue.com/] 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co [https://parkerkane.co/] | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Gary Harker on Tax Strategies, Asset Protection & Cash Flow for Dentists

Most dentists weren’t taught how to manage the business, tax, and legal side of running a practice—and it can cost them hundreds of thousands. In this episode, Linda Kane talks with Gary Harker about tax strategies, asset protection, cash flow, lawsuits, and the financial blind spots many dentists face. Gary shares some of the best ways practice owners can better protect their business, reduce stress, and make smarter financial decisions. If tax season feels painful or cash flow always feels tight, this episode is a must-listen. Thanks for listening! Subscribe for more episodes, and visit dentalofficerescue.com [https://www.dentalofficerescue.com/] for consulting, training, and resources from Linda Kane. Connect with Gary Harker here: harkeradvisory.com [https://www.harkeradvisory.com/] Disclaimer: The information shared in this episode is for educational purposes only and should not be considered legal, tax, or financial advice. Always consult with your CPA, attorney, or qualified financial professional regarding your specific situation. 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co [https://parkerkane.co/] | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

The Missing System Every Dental Office Needs with Laura Johnston

Why most dental SOPs fail, and what to do instead. In this episode, Linda Kane is joined by Laura Johnston, Founder & CEO of My Dental SOP [https://www.mydentalsop.com/], to uncover why so many dental offices struggle with inconsistency, turnover, and daily overwhelm—and how to fix it with simple, scalable systems. If your practice relies on memory, sticky notes, or outdated binders to run critical processes, you’re not alone. But that approach leads to confusion, missed steps, and burnout for your team. In this episode, you’ll learn: * Why most SOPs fail (and how to fix them) * The danger of “tribal knowledge” in your practice * How to create a single source of truth for your team * Simple ways to improve onboarding and training * How better systems reduce stress, increase accountability, and protect revenue Whether you’re a solo practice, growing group, or multi-location office, this episode will help you build the foundation your team needs to succeed. Connect & Learn More Learn more about My Dental SOP: https://www.mydentalsop.com/ [https://www.mydentalsop.com/] Connect on LinkedIn: https://www.linkedin.com/in/laura-g-johnston/ [https://www.linkedin.com/in/laura-g-johnston/] 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co [https://parkerkane.co/] | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co

Great Leaders Don’t Operate from Fear—Cassie Tallon on Servant Leadership in Dentistry

Break free from the fight-or-flight cycle in dentistry. Grow your practice. In this episode, Linda sits down with Cassie Tallon to unpack how fear-based leadership keeps entire practices stuck in survival mode—and what it actually takes to break the cycle. Together, they talk about: • Why so many dental teams are stuck in fight-or-flight • How fear-based leadership impacts culture, communication, and growth • What servant leadership actually looks like in real life—not theory • The power of 20 seconds of courage to change conversations and outcomes • Why slowing down, asking better questions, and leading with care matters more than ever Cassie shares insights and stories on how to lead with intention, support your team, and create a practice that feels better to run—and performs better too. Because the real transformation doesn’t start with systems. It starts with how you lead. Connect & Learn More Learn more about Cassie: https://thefractionalmatch.com/ [https://thefractionalmatch.com/] Connect on LinkedIn: https://www.linkedin.com/in/cassie-tallon/ [https://www.linkedin.com/in/cassie-tallon/] Cassie is offering a FREE 1-hour consultation for Dental Office Rescue listeners 🚀 Subscribe and never miss an episode! New episodes drop every other Wednesday. 🎧 This podcast is produced by @parkerkane.co [https://parkerkane.co/] | Want help creating your own expert podcast? Reach out ➝ parker@parkerkane.co