Building high-performing digital delivery teams

Interoperability and the tech debt hangover

The interoperability conversation continues in this episode as Randal [http://difrent.co.uk/blog/introducing-randal-whitmore/] is joined by Rachel Murphy [http://difrent.co.uk/blog/introducing-rachel-murphy/], Hassan Chaudhury [https://www.linkedin.com/in/hchaudhury/], and Professor Sultan Muhmud [https://www.linkedin.com/in/professor-sultan-mahmud-52b4885b/]. Listen as they discuss interoperability, renegade Trusts, and what organisations are looking for on an international level. 02:20 Interoperability challenges within the NHS over the years 04:40 What it looks like at a local level 07:40 Countries with similar issues and those we could learn from 11:15 The fundamental first step to ensure we are improving interoperability across systems 17:20 Hassan's work in the Department for Internation Trade 23:25 Successful innovations with interoperability Read Tech debt hangover: a tsunami of point solutions and interoperability challenges [http://difrent.co.uk/blog/tech-debt-hangover-tsunami-point-solutions-and-interoperability/] --------------------------------------------------------------------------------------------------------------------------Recorded by Difrent's CEO, Rachel Murphy, and Head of Growth Randal Whitmore, Hassan Chaudhury, and Professor Sultan Mahmud Edited by Jo Brown Difrent's Twitter @BeDifrent [https://twitter.com/bedifrent] Difrent's LinkedIn Difrent Group [https://linkedin.com/company/18343613] Difrent's YouTube Difrent [https://www.youtube.com/channel/UC0lEJTyt42YvLgzhPjctoQQ] --------------------------------------------------------------------------------------------------------------------------Music: I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. dig.ccmixter.org/files/grapes/16626 [https://gate.sc/?url=http%3A%2F%2Fdig.ccmixter.org%2Ffiles%2Fgrapes%2F16626&token=e31ae4-1-1594052535638] Ft: J Lang, Morusque

NHS: Empower the person

Rachel Murphy and Randal talk about Rachel's days on NHS Digital's Empower the person programme. Including point solutions and Rachel's favourite subject, interoperability. 00:55 Rachel's role within the programme 05:50 How long the NHS Digital role lasted 10:29 How you get started with a programme of this size and delivering outcomes 13:35 The first big win for Rachel during the programme 14:50 Memorable challenges and overcoming them 22:10 The pandemic and point solutions 22:50 Things to consider when undertaking such a programme ---------------------------------------------------------------------------------------------------------- Recorded by Difrent's CEO, Rachel Murphy [https://uk.linkedin.com/in/rachbedifrent], and Head of Growth Randal Whitmore [//difrent.co.uk/blog/introducing-randal-whitmore] Edited by Jo Brown [https://www.linkedin.com/in/jojo-brown-bb685ba5/] Difrent difrent.co.uk [https://gate.sc/?url=https%3A%2F%2Fdifrent.co.uk&token=2f2758-1-1594052535638] Twitter twitter.com/bedifrent [https://gate.sc/?url=https%3A%2F%2Ftwitter.com%2Fbedifrent&token=fb88a-1-1594052535638] LinkedIn linkedin.com/company/18343613 [https://gate.sc/?url=https%3A%2F%2Flinkedin.com%2Fcompany%2F18343613&token=801f70-1-1594052535638] ---------------------------------------------------------------------------------------------------------- Music: I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. dig.ccmixter.org/files/grapes/16626 [https://gate.sc/?url=http%3A%2F%2Fdig.ccmixter.org%2Ffiles%2Fgrapes%2F16626&token=e31ae4-1-1594052535638] Ft: J Lang, Morusque

Finding the definition of purpose

Everyone has been through quite a lot this year, For Difrent, it has seen an acquisition by The Panoply Group. Jo sat down with Rach and Neal (Panoply) to chat about 2020, what's been learned in 2020 from the good and the bad to hope in 2021. 02:03 What has gone well 06:30 Handling a business during a pandemic 08:53 What didn't go so well in 2020 10:40 What has been hindered by the pandemic 13:40 The differences between buying face to face and remotely 17:50 What's to come in 2021 29:06 What does 2021 hold for Difrent and Panoply Recorded by Difrent's CEO, Rachel Murphy [https://uk.linkedin.com/in/rachbedifrent], and The Panoply Group Founder, Neal Gandhi [https://www.linkedin.com/in/nealgandhi/] Recorded and edited by Jo Brown [https://www.linkedin.com/in/jojo-brown-bb685ba5/] Difrent difrent.co.uk [https://gate.sc/?url=https%3A%2F%2Fdifrent.co.uk&token=2f2758-1-1594052535638] Twitter twitter.com/bedifrent [https://gate.sc/?url=https%3A%2F%2Ftwitter.com%2Fbedifrent&token=fb88a-1-1594052535638] LinkedIn linkedin.com/company/18343613 [https://gate.sc/?url=https%3A%2F%2Flinkedin.com%2Fcompany%2F18343613&token=801f70-1-1594052535638] ---------------------------------------------------------------------------------------------------------- Music: I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. dig.ccmixter.org/files/grapes/16626 [https://gate.sc/?url=http%3A%2F%2Fdig.ccmixter.org%2Ffiles%2Fgrapes%2F16626&token=e31ae4-1-1594052535638] Ft: J Lang, Morusque

Diversity: Are we getting the basics right?

With Covid-19 still front and centre across the globe, diversity hasn't been far behind. This pandemic has shone an even harsher light on the inequalities people are facing on a daily basis that can't be ignored any longer. From social mobility, gaps in representation, to accessibility, we pose the question: are we getting the basics right? Enjoy the conversation as we engage with our panellists, Rachel Murphy [https://www.linkedin.com/in/rachbedifrent/], Nadira Hussain [https://www.linkedin.com/in/nadira-hussain-63a08314/], and Dr Sam Shah [https://www.linkedin.com/in/sam-shah-nhs/] and their take on the state of play and where to go with it all. This continues not to be one-sided though, watch our panellists and take the opportunity to ask them your questions via social media! 00:00:40 [https://www.youtube.com/watch?v=weEIQS5pOhQ&t=40s] Panel introductions 00:04:48 [https://www.youtube.com/watch?v=weEIQS5pOhQ&t=288s] Diversity: can it be ignored any longer? 00:10:45 [https://www.youtube.com/watch?v=weEIQS5pOhQ&t=645s] Diversity: why can't we get the basics right? 00:24:54 [https://www.youtube.com/watch?v=weEIQS5pOhQ&t=1494s] Diversity: is it just too complicated right now? 00:32:11 [https://www.youtube.com/watch?v=weEIQS5pOhQ&t=1931s] Q&A Read Are we getting the basics right? [https://difrent.co.uk/blog/diversity-are-we-getting-the-basics-right] Watch Difrent Talks: Diversity - are we getting the basics right? [https://youtu.be/weEIQS5pOhQ] Difrent difrent.co.uk [https://gate.sc/?url=https%3A%2F%2Fdifrent.co.uk&token=2f2758-1-1594052535638] Twitter twitter.com/bedifrent [https://gate.sc/?url=https%3A%2F%2Ftwitter.com%2Fbedifrent&token=fb88a-1-1594052535638] LinkedIn linkedin.com/company/18343613 [https://gate.sc/?url=https%3A%2F%2Flinkedin.com%2Fcompany%2F18343613&token=801f70-1-1594052535638] ---------------------------------------------------------------------------------------------------------- Music: I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. dig.ccmixter.org/files/grapes/16626 [https://gate.sc/?url=http%3A%2F%2Fdig.ccmixter.org%2Ffiles%2Fgrapes%2F16626&token=e31ae4-1-1594052535638] Ft: J Lang, Morusque

Building high-performing digital delivery teams

Teams across Healthcare organisations are increasingly leaning into technology to help them deliver services, often at scale and with pace, that will have a positive impact on the lives of patients, clinical staff, and citizens. But, the question is, how do you mobilise and lead a high-performing digital delivery team, especially during a pandemic, where ‘remote-first’ is fundamental and digital services are paramount to service users? Listen as we engage with our panellists, Rita Brockless [https://www.linkedin.com/in/rita-brockless-86772b2/], Dr Sandeep Bansal [https://www.linkedin.com/in/drsandeepbansal/], and Difrent’s Daniel Leakey [https://www.linkedin.com/in/danielleakey/] and their wealth and breadth of experience in building high-performing delivery teams in Healthcare. This wasn't one-sided though, listen to our audience put questions to our panellists. 00:00:50 Panel introductions 00:02:36 How do you bring your teams together for maximum success? 00:11:03 What are the barriers that prevent teams from high-performing? 00:17:46 [Covid9] What are the things we can positively do? 00:26:54 Q&A Read Building high-performing digital delivery teams [https://difrent.co.uk/blog/building-high-performing-digital-delivery-teams] Watch Difrent Talks: Building high-performing digital delivery teams [https://youtu.be/jLCJPMVxcN8] Difrent difrent.co.uk [https://gate.sc/?url=https%3A%2F%2Fdifrent.co.uk&token=2f2758-1-1594052535638] Twitter twitter.com/bedifrent [https://gate.sc/?url=https%3A%2F%2Ftwitter.com%2Fbedifrent&token=fb88a-1-1594052535638] LinkedIn linkedin.com/company/18343613 [https://gate.sc/?url=https%3A%2F%2Flinkedin.com%2Fcompany%2F18343613&token=801f70-1-1594052535638] ---------------------------------------------------------------------------------------------------------- Music: I dunno by grapes (c) copyright 2008 Licensed under a Creative Commons Attribution (3.0) license. dig.ccmixter.org/files/grapes/16626 [https://gate.sc/?url=http%3A%2F%2Fdig.ccmixter.org%2Ffiles%2Fgrapes%2F16626&token=e31ae4-1-1594052535638] Ft: J Lang, Morusque