FamilyEbiz Podcast
If you've been avoiding email marketing automation because it feels cold or robotic, this episode will change how you think about it completely. Done right, automation doesn't replace your voice — it makes sure your message reaches the right person at exactly the right moment. Most content creators avoid automation because they're afraid of losing their voice — but the real problem isn't automation itself, it's lazy automation. This episode will show you a better way. Here are 4 things you'll discover in this episode: ✅4 simple automations every content creator should have running right now ✅How the right automated emails feel more personal than a broadcast ever could ✅How your business should keep serving people even when life gets in the way ✅3 questions to answer before you build any automation sequence Ready to let email marketing automation work for your business — without losing your personal touch? Grab the free consulting call and workshop details & links below. Resources for You: * Stop Sending the Same Email to Everyone: An Email Marketing System That Works — July 7th Workshop (members only) * Free 15-minute consulting call [https://tidycal.com/howtohomeschoolmychild/call%C2%A0] — to see if the July 7th workshop is a good fit for you * Family Biz Mastermind [https://familyebiz.com/mastermind%C2%A0%C2%A0] * Homeschool Blogger University [http://homeschoolblogging.com/hbu%C2%A0] Show Notes: Automation isn't about saving time, it's about serving people better. Automation is not cold when it's done right and when it's done well. It can actually make your communication more thoughtful, more timely, and more personal. Automation creates better relationships because people hear from you in a way that matches where they are in the buyer's journey. I'm Kerry Beck with Family EBiz, where we help families start and scale online businesses, so they can find freedom in their life to do what they're called to do. Today, we are talking about automation and freeing up some of that time you have, so that you're not sending individual emails about all of that. A lot of times, I think content creators think that if I put it on automation, it's going to sound like spam, robotic, or it's going to lose my voice and my touch. But really, bad automation is lazy. Good automation is intentional and responsive. SENDING THE RIGHT EMAILS TO THE RIGHT PEOPLE I mentioned this last time, but I use AWeber as my email service provider. When you get into what they call a workflow, or an automation, you can actually send people down different channels. You can have a little tree branch. If they said yes, or they clicked, here's the email they get. If they haven't clicked anything, here's the email that they get. They can get different tags that could start another automation as well. We're going to be talking all about that tomorrow in our workshop, but the goal is not more emails — it's the right emails for the right people. LEAD WITH PURPOSE: THE PATAGONIA LESSON I don't know if I'm going to say this guy's name right, but Yvon Chouinard built Patagonia. Most of you have heard of this company. He built it around a clear purpose and a long-term relationship with customers, not a transaction mindset. A lot of you are thinking, I just need to make some sales. That is a transaction. You need to build your business, I personally think, with a relationship mindset. He believed in doing the right thing and still making money to pay the bills. He wanted less harm to the environment, and he gives away 1% of sales. In 2018, he said they are in business to save our home planet. Why are you in business? He has a clear message, and I would encourage you to think through that this week. His story is a reminder that when the mission is clear, systems can serve your people without being manipulative. AUTOMATION FEELS MORE PERSONAL WHEN YOU DO IT RIGHT I know sometimes automation can feel more personal if you do it the right way. Manual emailing, or what I call a broadcast, means sometimes you don't do it till you remember to do it. I actually, a week ago from when I'm recording this, forgot to send the email out about that weekly podcast, because it wasn't scheduled. Automations can avoid those kinds of problems. Automation lets you respond to a behavior, to a click, to a sign-up, to a purchase, or to a period of silence. That means the right person gets the right message at the right time, and that feels like you care more about your audience instead of just sending a random blast to everyone. So what are some simple automations that you could set up? A welcome sequence — a lot of you that I've talked to already have welcome sequences. This helps a new subscriber know who you are and what to expect. The follow-up after a click. This responds to interest. They were interested, they're a warm audience, so let's follow up with them. A re-engagement sequence. This checks in with people when they fall quiet. Or a buyer sequence — this helps customers feel seen after their purchase. Those are just four types of simple automations you can use to build relationships with the people on your list. I would challenge you to pick one of those automations for this week. I want you to write three bullets: what triggers it, who gets it, and what the goal of it is. Do you have a goal, or are you just making up a bunch of automations, follow-ups, and sequences? You don't need to build a whole system all over again. You just need to know what the system should do, and once you have an understanding, you can serve your people better. AUTOMATION KEEPS YOUR BUSINESS RUNNING THROUGH LIFE'S INTERRUPTIONS Now, I do know that life gets in the way, and we have life interruptions, but they should not cancel your business. They may interrupt your consistency, but you should have automations in place so your business continues to run. A few of them that I think of: it's summertime, people going on vacation. When I go to speak at a conference, my business doesn't shut down because I'm out of town. This coming week, from when I'm recording this, I'm going to help my mom with her surgery. I will be gone, and who even knows what kind of internet I'm going to have. She was just telling me, "Mom, Kerry, we've got this new fiber thing, but it's supposed to be slow." Anyway. Life does have interruptions, but your business should not stop just because you have an interruption. Automation keeps serving people even when you're launching, when you're traveling, when you're homeschooling, or simply having a hard week. That steadiness matters, because that way people grow to know you, to like you, and to trust you. I'm going to go back to Barbara Corcoran's story, and we talked about it in the last episode. If you didn't hear it, it's a phenomenal story — go back and listen to last week's episode. Her long-term success came from discipline and repeated habits. She did not just get one big break, but she spent time getting to know and build relationships with people. Time and networking. A lot of people think networking is just going somewhere and passing out a bunch of cards, and you're going to get business. No, networking is work. It takes work to build relationships. It's not net-sitting, it's not net-eating, it is net-working. And so the lesson we can learn from Barbara Corcoran is repeatable systems create repeatable service. You're continuing to serve them because you have a system in place. Consistency is a form of care. GET CLARITY, THEN BOOK YOUR FREE CONSULTING CALL I want you to think about this: whoever we were just talking about, whichever automation — who is the person that's getting it? Like, "this email is for new subscribers who've downloaded my free guide but haven't joined the next step yet." That's who's in this sequence. You need to know specifically who is in the sequence. We'll talk all about that tomorrow. I'm going to give you details and everything. In fact, I still have a few free consulting calls available today, and even in the morning before I go live and teach the class at 1 o'clock. See, when you have clarity, your people are not going to be confused. You're able to serve them, and everything follows because you have made some decisions and have clarity about what this system is all about. You quit speaking to everyone the same way, all at once. If you're always sending an email to all your active subscribers, you need to rethink that, and start to segment, and start to put some things on automation. The goal is not to send more emails. The goal is to send the right emails to the right people, and automation is just a way that you can do that and scale the emails that you are sending. So, if you're still on the fence thinking about coming to the July 7th workshop, sign up for a consulting call [https://tidycal.com/howtohomeschoolmychild/call%C2%A0], and we will do it really quickly. I will be watching for those every hour, and I would love to meet with you. I'm Kerry Beck with Family Ebiz. We'll talk to you next time.
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