Josh Bertelson | Director of Security Systems & Technology at HealthPartners

Don Campbell | VP of Product at HID Global

In this episode of the Get the Picture podcast, host Luke Rettstatt welcomes Don Campbell, VP of Product at HID Global and former U.S. Marine Corps captain. The episode explores how to transform security from a rigid cost center into a seamless, inviting business advantage through better Physical Identity and Access Management (PIAM). Don shares expert insights on product design, explaining why teams should prioritize user experience (UX) over just "pretty" UI and why he celebrates failures as a way to encourage rapid iteration. From the "creepiness" of facial recognition to the rise of "vibe coding" with AI, this conversation offers a fascinating look at the future of identity and leadership.

Grant Wilson | Healthcare Manager at ColorID

In this episode of Get the Picture, Luke and Grant unpack the hidden complexity behind large-scale rebadges. What looks like a simple badge replacement project is actually a high-visibility, cross-functional operational event involving security, HR, IT, marketing, and leadership.

Read Winkelman | VP of Campus ID at Transact & CBORD

In this episode of the Get the Picture Podcast, Luke sits down with Read Winkelman, VP of Campus ID at Transact and CBORD, to explore the future of campus credentials. With 30+ years in the industry, Read shares leadership lessons, the shift toward mobile-first ID solutions, and how technology—especially mobile credentials and AI—is transforming the student experience. From career advice to trends shaping higher education, this conversation is packed with insights for campus card officers and tech innovators.

John Ogle | Member Experience and Education Director at NACCU

On the latest Get the Picture Podcast, John Ogle, Membership Experience & Education Director at NACCU, shares how campus credentials have become the gateway to campus life—powering access, dining, and student services. He highlights the accelerating shift toward mobile credentials, the lessons from COVID that pushed innovation like online photo submission, and why adaptability, security, and support are crucial for vendors entering higher ed. At the heart of it all? The student experience.

Josh Bertelson | Director of Security Systems & Technology at HealthPartners

In this episode, Josh Bertelson, Director of Security Systems and Technology at HealthPartners, shares how his team tackled the massive challenge of standardizing ID badges across 150+ sites and 32,000 employees. Hear how RemotePhoto helped them cut costs, increase efficiency, and automate onboarding—while improving the badge experience for staff and contractors. A must-listen for healthcare security leaders and IT innovators.