Here to Serve - A United Regional Podcast
Join Ryan Graves, Director of Patient Experience, as he sits down with international keynote speaker and author (and recent presenter at a United Regional leadership event!), Galen Emanuele, for a meaningful conversation exploring: * Galen’s background in improv and how it shaped his ability to connect with others * Applying the five skills of improv, including practicing “yes, and,” being receptive to ideas, listening with presence, making others look good, embracing change and failure, and staying positive * Defining culture through how people show up, treat one another, and approach their work together — without dismissing the realities of stress
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