Simon Bullingham, Founder & CEO of Journey Hospitality | Hotel Tech Talk

Simon Bullingham, Founder & CEO of Journey Hospitality | Hotel Tech Talk

Episode DescriptionIn this episode of Hotel Tech Talk, we sit down with Simon Bullingham, the Founder and CEO of Journey Hospitality, to discuss the evolution of hotel ecommerce and the future of the guest journey. Simon shares the fascinating story of Journey Hospitality, from its beginnings as a digital agency in Cheltenham to becoming a leading hotel technology powerhouse. We discuss how his mission to help hotels "take back control" from OTAs led to the creation of the One Journey platform and the strategic acquisition of Premier Software. In this episode, we cover: - The Journey Story: How Simon scaled a hospitality agency into a global software business. - The Death of Silos: Moving away from fragmented systems (Rooms vs. Spa vs. F&B). - Unified Ecommerce: How the "Shopify for Hotels" approach drives 40–60% revenue growth. - The UK Spa Landscape: About the Premier Software acquisition. - Entrepreneurial Lessons: Simon’s advice for hoteliers navigating the 2026 tech landscape. Podcast by Hotel IT Company - IT Support for Hotels and Spas. #JourneyHospitality #HotelMarketing #UKHospitality #HotelManagement #SpaTech #DirectBookings #HotelITCompany #Hoteltech #HotelIT #HospitalityIT #Hotel #Hospitality #UKHotel #HotelTechTalk