How NOT To Build: Startup Stories | A Jemini Podcast
On today’s episode, I got the host Claus Jensen the CITO @ the University of Texas Medical Center. We talk about - What if the hospital building itself became part of the medical team? - In an AI-driven world, standardization might actually become suboptimization. - Defensive programming shouldn’t just happen at the code level. It has to happen at the business level. Claus has 2 decades of transformation and technology experience and is currently leading the innovation, technology, automation, and AI elements of establishing a new Academic Medical Center, the first such in the Austin metropolitan area. He’s taking a future backwards approach to what integrated care should look like. Over the next 5 years he plans to grow the Dell Medical School, expand the Research mission and build a new 300 bed specialty hospital. By integrating clinical science, technology, logistics, behavioral science and data science we are creating a differentiated and unique environment and experience, with digital first as a foundational principle. This is episode 21 of How NOT to Build. 00:00 — The Hospital That Thinks for Itself 03:38 — Why Standardization Might Be Killing Innovation 07:58 — Can AI Personalize Hospital Operations in Real Time? 13:40 — From Pigeon Racing Software to the C-Suite 16:50 — The Truck Drivers Who Threatened a 15-Year-Old Programmer 18:20 — What Hasn’t Changed in Tech Since 1982 19:25 — AI Can Build Faster — But Can Humans Keep Up? 20:38 — The AI Model That Learned the Wrong Thing 24:58 — The $738 Billion Bug That Almost Broke a Bank 27:40 — Why Good People Still Make Dangerous Mistakes 28:45 — The Most Important Skill for CTOs and Founders 32:45 — The Leadership Mistake That Changed Claus Jensen’s Career 35:20 — Why Technical Mastery Alone Isn’t Enough 38:05 — How to Separate AI Hype From Real Innovation 40:40 — The Future of Healthcare Isn’t What You Think
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