Where has customer service gone?

Politics What Side Are You On?

Politics is a subject that a lot of people think about, but avoid because of the possible negative repercussions.  In today’s society, we are now in fear of saying something politically incorrect or saying something that offends someone.  This is happening in all of our relationships including family, friends, co-workers, peers in networking groups, clients and on social media.  The Novaks give suggestions on how to deal with disagreements and avoid conflict.

Where has customer service gone?

When was the last time you experienced great customer service? It seems like great customer service is hard to come by these days.  Now more than ever you can stand out from the competition by creating a pleasant professional experience for your customers.  In this episode T&J share personal examples of great and not so great customer service experiences. The Novaks also offer tips on how you and your business can stand out to help increase sales, receive referrals and repeat customers.

How to Keep Love Alive in a Relationship

The Novaks get asked a lot how they spend so much time together and still have a happy healthy marriage. Their successful relationship didn’t just happen, it has evolved over the years with learning about each other and growing together as a couple.  On this episode T+J share some of their personal tips that keep their marriage happy, healthy and fresh!

Marriage Quarantine OH No!

When people meet the Novaks they get asked 2 questions frequently. 1. How did they meet? 2. How in the world do they work together? With the current home quarantine situation T&J thought it would be a good idea to share some tips on how they spend A LOT of time together and still love and respect each other at the end of the day.

How to know if someone is lying to you

People lie in everyday conversation to appear more likeable and competent. 60% of people lie during a typical 10-minute conversation AND they average two to three lies during that short timeframe…WOW! T&J give tips to look for, so you won’t be taken advantage of by a liar. Good news nap lovers! A new study has recently revealed that taking one or two midday naps [https://www.housebeautiful.com/shopping/furniture/a27168491/genius-reclining-office-nap-chair/] per week could significantly reduce the risk of both heart attacks and strokes. Staying healthy is always top priority for the Novaks. T&J share one of their daily supplements that will help boost immune support, and tastes great too!