Episode #237. The Printer That Could Shut Down a Hospital, with Jim La Roe, CEO of Symphion

Episode #238. Can AI Keep a Secret?, with James Pham, CEO and Co-founder of Opsin

What happens when a hospital turns on thousands of AI licenses overnight before the security team is ready? In this episode, James Pham, CEO and Co-founder of Opsin, explains how healthcare organizations are rapidly adopting enterprise AI tools such as Microsoft Copilot, ChatGPT Enterprise, and Claude while struggling to manage the security risks they entail. James shares how AI can unintentionally expose protected health information, as enterprise systems often contain overshared or improperly secured data that generative AI can instantly surface with a simple prompt. He discusses how Opsin protects organizations through API-level integrations that monitor AI activity across platforms, helping healthcare leaders adopt AI more confidently without slowing innovation. James also reflects on his journey from studying chemistry to machine learning at MIT, to building a company in Silicon Valley, and to embracing a collaborative culture that enables immigrants and entrepreneurs to create meaningful technology together. Tune in to hear how James Pham is helping healthcare organizations balance rapid AI adoption with the critical responsibility of protecting sensitive patient information! Resources: * Connect with and follow James Pham on LinkedIn [https://www.linkedin.com/in/jamesopsin/]. * Follow Opsin on LinkedIn [https://www.linkedin.com/company/opsin-inc/] and visit their website [https://www.opsinsecurity.com/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #237. The Printer That Could Shut Down a Hospital, with Jim La Roe, CEO of Symphion

What if one of the biggest cybersecurity risks in healthcare is sitting in plain sight? In this episode, Jim La Roe, CEO of Symphion, explains why printers and other IoT endpoints remain among healthcare’s most overlooked cybersecurity and operational risks. He shares that hospitals rely on these devices for critical workflows such as patient admissions, wristbanding, pharmacy labeling, and discharge processes, even though many still operate with outdated firmware, exposed credentials, and factory-default settings. Jim discusses how Symphion helps organizations harden, monitor, patch, and govern large fleets of printers and other connected devices across healthcare environments. He also explores the growing risks tied to AI-enabled devices, certificate management, and unmanaged endpoints, emphasizing that cybersecurity resilience is ultimately about protecting business continuity and patient care. Tune in to hear why overlooked endpoints like printers and cameras may pose a much bigger operational threat than most organizations realize! Resources: * Connect with and follow Jim La Roe on LinkedIn [https://www.linkedin.com/in/jim-laroe-1794182/]. * Follow Symphion on LinkedIn [https://www.linkedin.com/company/symphion/] and discover the website [https://symphion.com/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #236. Rural Healthcare Can’t Afford Bad AI Decisions, with Jim Roeder, CIO and VP of IT at Lakewood Health System

AI in rural healthcare is about balance: innovation vs. risk, automation vs. control, and doing more with less. In this episode, Jim Roeder, CIO and VP of IT at Lakewood Health System, discusses how rural healthcare systems are approaching AI adoption, with a strong emphasis on governance, security, and alignment with organizational values. He highlights the challenge of managing both new AI tools and existing, often unrecognized AI embedded in current systems. While innovation like ambient listening is rapidly gaining traction, emerging technologies such as agentic AI require careful evaluation due to potential risks. With limited resources, his organization focuses on strategic prioritization, infrastructure modernization, and maintaining operational autonomy. Tune in to hear how a rural health system CIO is navigating AI governance, infrastructure modernization, and the real-world tension between innovation and security! Resources: * Connect with and follow Jim Roeder on LinkedIn [https://www.linkedin.com/in/jim-roeder-lhs/]. * Follow Lakewood Health System on LinkedIn [https://www.linkedin.com/company/lakewood-health-system/] and explore their website [https://www.lakewoodhealthsystem.com/]! * Check out the Health Sector Coordinating Council website [https://healthsectorcouncil.org/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #235. If Nurses Don’t Trust Your AI, Your Innovation Is Dead, with Karie Ryan, Chief Nursing Officer at Artisight

Technology adoption in healthcare doesn’t hinge on innovation; it hinges on trust. In this episode, Karie Ryan, Chief Nursing Officer at Artisight, explains why clinicians remain skeptical after years of short-lived IT initiatives and how proving ROI and workflow alignment is critical. She explores how AI and virtual care can reduce burnout, enhance decision-making, and improve both patient and nurse experiences, without replacing the human element of care. Karie also highlights the growing importance of ambient documentation to eliminate administrative burden and restore presence at the bedside. Tune in to learn how healthcare leaders can drive meaningful transformation by focusing on trust, ethics, and clinician-centered design! Resources: * Connect with and follow Karie Ryan on LinkedIn [https://www.linkedin.com/in/karieryan/]. * Follow Artisight on LinkedIn [https://www.linkedin.com/company/artisight/] and discover their website! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]

Episode #234. The Silent Collapse of Healthcare AI Adoption, with Landon Ware, Strategic Growth Executive for Ambience Healthcare

Most hospitals celebrate 40% adoption of AI tools, but what if that’s actually failure? In this episode, Landon Ware, Strategic Growth Executive for Ambience Healthcare, explains how ambient AI is evolving from basic scribing into a comprehensive system that supports clinicians before, during, and after patient encounters. By combining accurate documentation with real-time coding, the technology helps healthcare organizations capture more value while reducing administrative burden. However, he highlights that the biggest issue in the industry isn’t innovation—it’s low adoption, with many tools only used 10–40% of the time. Looking ahead, expanding into nursing workflows, inpatient settings, and early-care moments like EMS will be key to unlocking the full potential of ambient AI. Tune in to learn why utilization is the real bottleneck in healthcare AI, and what it will take to fix it! Resources: * Connect with and follow Landon Ware on LinkedIn [https://www.linkedin.com/in/landon-ware/]. * Follow Ambience Healthcare on LinkedIn [https://www.linkedin.com/company/ambiencehealthcare/] and explore their website [https://www.ambiencehealthcare.com/]! For more information and ways to increase risk awareness and safety, visit us at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.censinet.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.censinet.com/]. Music by⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Cosgrove⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://www.linkedin.com/in/davidcosgrove/] an accomplished composer, musician, producer, and engineer. Listen to his latest project⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Del Piombo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ [https://delpiombo.com/]. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]