Supplying Inspiration

Behind the Scenes – The Supply Chain Journey and Product Quality Assurance

21 min · 17 jun 2025
aflevering Behind the Scenes – The Supply Chain Journey and Product Quality Assurance cover

Beschrijving

In this episode, we sit down with Linda Serwaa, Manager of Product Quality Assurance at UNFPA SCMU, to uncover a crucial part of the supply chain: quality assurance. Linda walks us through the step-by-step process of making sure that each and every sexual and reproductive health (SRH) product meets the highest standards before reaching those who need them the most.  We also explore the broader ecosystem of partners that make quality possible: suppliers, procurement agencies, governments, and NGOs — all working together amidst challenges like funding constraints, customs delays, and operating in fragile settings. We hope you enjoy listening!

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aflevering Getting down to the last mile artwork

Getting down to the last mile

In our final episode of this season of the Supplying Inspiration podcast, we sit down with Lidia Porto and Eric Wakaria to explore the critical concept of the Last Mile Assurance (LMA) process in the UNFPA supply chain. What exactly is the “last mile,” and why is it such a vital link in ensuring that life-saving reproductive health supplies make it from global manufacturers to the hands of women and girls in need? Lidia and Eric break it down for us—discussing the real-world challenges countries face in managing supplies at the community level and how the LMA process helps address them. We also explore how LMA enhances transparency and accountability for everyone involved—from UNFPA to local partners to the donors making this work possible. Tune in to learn how the 'last mile' is so imperative to our work in Supply Chain.

28 jul 202519 min