The Ai Chicks
In this episode, The AI Chicks sit down with Gabe Wilson, Microsoft-certified AI engineer and co-founder of Believe in AI, to explore how artificial intelligence is reshaping civic life in Detroit. Gabe introduces us to Emily — an AI voice agent with real emotional intelligence that now answers calls for the city's Department of Neighborhoods, fielding up to 18 calls at once with zero hold time, sensing when a caller is frustrated, and even predicting what residents need before they finish the sentence. We unpack how you build empathy and guardrails into AI so it stays in its lane instead of hallucinating, how Gabe tackles bias head-on, what it takes to serve multilingual communities across 32+ languages, and why the next frontier of AI isn't just commerce — it's civic responsibility. Tune in to see what happens when AI is built to truly serve the community. Learn more about your ad choices. Visit megaphone.fm/adchoices [https://megaphone.fm/adchoices]
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